Have been using this product for years! Until I had to upgrade my computer, it was ideal! Having upgraded it is still a favorable tool! EXCEPT, WHEN IT DECIDES I OWE THIS DECEIVING GOVERNMENT BUREAU OF THE I(F)RS.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Corrina, Social Media Team, April 12, 2025
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here
for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
I have used HR Block for years, starting back when it was called Tax Cut. They're reliable and I know the software is accurate. So I trust it. The only drawback? They used to send me yearly emails with incentives to buy the following year. They no longer do that. That's the biggest drawback.
Response from HRBlockBy Eva, Social Media Team, April 12, 2025
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Many very good years with Taxcut and another good, tho not perfect, year. Tho fixed problem with 1099 for farm, for second year didn’t receive free state with premium package. Took long calls with two reps before finally receiving free state to add.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, April 12, 2025
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
I have used H&R Block tax software for nearly 10 years, it is easy to use and IRS has always accepted our returns.
Pros: Easy to prepare
Cons: Time consuming
Value
3
Response from HRBlockBy Asiya, Social Media Department, April 12, 2025
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business and thank you for the valuable feedback!
I would have given it 5 stars, but I just went to check my status and I wondered when I sent my taxes in since it takes 3 weeks according to you. I could not find the date I filed.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Asiya, Social Media Department, April 12, 2025
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Customer Rating
2
Now very easy to use
on April 11, 2025
Posted by: xyzyor
from Texas
When there is an error or a field that needs to be filled in the software doesn't go to that field. You have to look for it. Not easy. After filing the return I wanted to go back and look at it and could not find it. I could print it but could not find it to look at it on the screen.
Pros: Easy to import documents
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
4
Response from HRBlockBy Corrina, Social Media Team, April 12, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.