Customer reviews from HRBlock
H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(126,230 Reviews)
Rating breakdown 126,230 reviews
5 Stars
84,701
4 Stars
23,012
3 Stars
7,917
2 Stars
4,232
1 Star
6,368
85%of customers recommend this product.
(
39,263 out of
46,074)
Customer Reviews for H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Posted by: Anonymous
from Austin, Tx
Verified Purchase:Yes
I have been using this product for over 10 years. Complete for my needs and easy to use.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Tra, Social Media Department, April 11, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from roscoe il
Verified Purchase:Yes
state rejected my return and they want me to PAY AGAIN to resubmit. And I'm pretty sure I paid for the upgrade that included 1 free state return as it was.
And cant seem to get any help. ended up print and mailing it
And cant seem to get any help. ended up print and mailing it
Cons: Doesn't maximize refund
Value
1
Response from HRBlockBy Corrina, Social Media Team, April 12, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your
expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at
1-800-472-5625 at your earliest convenience.
expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at
1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Jonz10
from Grand Forks, ND
Verified Purchase:Yes
I have had Turbo Tax for the last 10 years. No hidden extra costs, take a picture of your W2’s, warning signs on items to correct. I will use you guys every year!!
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Team, April 12, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: PecosBill
from Austin area, Texas
Verified Purchase:Yes
First time using this tax program and I am well pleased with the in-depth explanations, examples and organization of this program. Only had a slight problem with one or two situation statements I did not quite understand nor was there any definition, but I did get the overall gist of the statements. Will use next year!
Pros: Easy to prepare, Fast
Value
5
Response from HRBlockBy Tra, Social Media Department, April 11, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: SatisfiedHRBTaxSWUser
Verified Purchase:Yes
I've been using H&R Block's Deluxe tax software for the last nine years. I'm a previous TurboTax user and switched to H&R Block's software because I felt they offered better support than Intuit. As always H&R Block's tax software was easy to use, and I was able to complete my tax submissions quickly. This year, my federal tax submission was accepted in less than five minutes and my state tax submission was accepted within an hour. I'm very satisfied with H&R Block's Tax software and intend to continue using it in the future.
Response from HRBlockBy Corrina, Social Media Team, April 12, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Jimbo712025
from Pottsville PA
Verified Purchase:Yes
Was not happy that State cannot be filed for free. Also very confusing when I tried to file state alone because it kept pushing me back to the federal return. Not really happy with the overall experience.
Pros: Maximizes refund
Cons: Time consuming, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Corrina, Social Media Team, April 12, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your
expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at
1-800-472-5625 at your earliest convenience.
expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at
1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Apache Junction, AZ
Verified Purchase:Yes
I've used your program probably a dozen + years, and it's still the best on the market (done my own taxes for 63 years) . . BUT, you still need to improve the interview clarity and "separation of issues" in at least two areas . . 1. the gas/oil drilling royalty paid to a property owner who has leased the drilling rights to a speculator and only receives a small "owner's share" - that interview and choices for recording are confusing and cumbersome, and can yield incorrect results . . 2. On a simple / normal IRA Required Minimum Distribution that interview and choices are also confusing and unclear, because you have tried to "short cut" two separate issues by combining the process, when one has no relevance to most people, and that can lead to disastrously incorrect results - separate the two, no "window" issue, just "did you take your correct RMD, how much?" . . Case closed!
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Tra, Social Media Department, April 11, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: Bob68for what it matters
from Virginia
Verified Purchase:Yes
I use this software every year. It works. Some parts can be confusing and it's not easy to go back into the return to a specific spot to update. Sometimes you have to wade through whole sections to find the part that needs work. As an example, I put in two values for personal property tax as place holders since I did not have the exact values. Going back in it takes a couple of minutes to navigate to the part where those values are to update. Not terrible but there could be an easier way to get right to what you need to find.
Another thing, it always hits the same thing in a dependents data. Every year. I have to ignore it because it is a spurious alert.
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Tra, Social Media Department, April 11, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock