I bought this early this year and was able to process family tax documents in a timely manner. The software was fully ready to begin processing files immediately upon receipt. This quality provides early recognition of any new developments in the tax law updates.
My reason for 4 stars verses 5 is the reduction in product need for an electronic submission of state forms. Igo back many years to when at least 1 free state tax submission was permitted as part of the basic cost of the software. Returning to those days of a free state tax submission would be a valuable consideration.
Pros: Easy to prepare
Cons: Doesn't maximize refund
I would recommend this to a friend!
Value
4
Response from HRBlockBy Tra, Social Media Department, April 11, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
I’ve been using Block tax software for years. It’s always been very user-friendly. Much more intuitive than some other options out there, and I know since I’ve been a VITA volunteer and my tax clinic uses a different brand program. My only complaint is with saving the return as a pdf, but I’ve finally figured out how to do that.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Corrina, Social Media Team, April 12, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Long time customer. Generally easy to prepare and file. Some quirks here and there but that is the effect of our complicated State Taxing differences. One suggestion: allow two or more states to be submitted at once. Currently, if reporting in two states (Ie: NY & NJ). You cannot EFile together. One has to be accepted first. This may be out of your control, but if not, suggest allowing multiple state submissions at one time when forms are complete.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Tra, Social Media Department, April 11, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
I have beeen using H. R. Block Tax Software for over 12 years and will recommenf it to verybody who would like to have a very easy tax software program that will cover all tax questions.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Tra, Social Media Department, April 11, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
The CA SDI is a disaster! The software does not support the new CA law which does not limit the CASDI. The number had to be split which meant I had to mail in the CA return! What is the use of e-file when the software itself denies you this benefit! I need refund!
Cons: Hard to import documents
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Sean, Social Media Team, April 11, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.