Customer reviews from HRBlock
H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(126,230 Reviews)
Rating breakdown 126,230 reviews
5 Stars
84,701
4 Stars
23,012
3 Stars
7,917
2 Stars
4,232
1 Star
6,368
85%of customers recommend this product.
(
39,263 out of
46,074)
Customer Reviews for H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Posted by: Anonymous
from South Carolina
Verified Purchase:Yes
I have used this program for years it is good but not always easy for inexperienced users. I wanted to fix an error I made with IRA contribution but changing the information didn’t change the calculation. I had to find the form and delete it to get the program to calculate correctly.
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, April 12, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Nolita
from North Carolina
Verified Purchase:Yes
I've always use hrblock software for many years. Understand how it works and like it
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Tra, Social Media Department, April 11, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Fort Lauderdale, FL
Verified Purchase:Yes
It is my 10th year using TaxCut and it was quick and easy to fill out and file. The worst part was organizing the information ahead of completing the interview.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Tra, Social Media Department, April 11, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Sargec
from Chattanooga TN
Verified Purchase:Yes
This program saves so much time in preparing taxes.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Tra, Social Media Department, April 11, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Matt zzzz
from NJ
Verified Purchase:Yes
Wouldn't let me e-file NYS. Wouldn't tell me why or how to fix. Wouldn't let me delete NYS and start over.
Cons: Hard to prepare
Value
1
Response from HRBlockBy Sean, Social Media Team, April 11, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: VLH57
from Cromwell, Connecticut
Verified Purchase:Yes
Easy to use and it covered all the tax issues I had with context-based Help.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Tra, Social Media Department, April 11, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Disappointed234
from Waltham, MA
Verified Purchase:Yes
1. Software updates for my Mac version of the software were buggy. All updates required retries before they finally loaded. On several occasions I had to abandon the software update on the program and go to the website and it, at which time the update was successful.
2. When I was ready to electronically file the federal return, the signature page of the program asked for random 5-digit pins for my wife and me. However, we have six-digit IP Pins issued by the IRS which I could not insert at this page. It was only after I discovered that they should be added in an earlier "Miscellaneous" section was I able to successfully electronically file the return. In the future, I suggest that you make this requirement more rational and simple by moving the IRS IP Pin information to the signature page so that customers who have them can insert them as an alternative to your requirement for random 5-digit numbers.
2. When I was ready to electronically file the federal return, the signature page of the program asked for random 5-digit pins for my wife and me. However, we have six-digit IP Pins issued by the IRS which I could not insert at this page. It was only after I discovered that they should be added in an earlier "Miscellaneous" section was I able to successfully electronically file the return. In the future, I suggest that you make this requirement more rational and simple by moving the IRS IP Pin information to the signature page so that customers who have them can insert them as an alternative to your requirement for random 5-digit numbers.
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Sean, Social Media Team, April 11, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: HR Block1200
from Texas
Verified Purchase:Yes
Did a great job importing data and walking me thru the tax return. A great value, unlike Turbo Tax!
Pros: Easy to prepare, Easy to import documents, Fast
Value
5
Response from HRBlockBy Tra, Social Media Department, April 11, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock