I've used it the pass 7 years I think that speaks for itself.
Pros: Easy to prepare, Easy to import documents
Cons: Doesn't maximize refund
I would recommend this to a friend!
Value
3
Response from HRBlockBy Tra, Social Media Department, April 11, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
I bought H&R Block Deluxe 2024 Software because in description it was said that is for homeowners, investors, and federal and state return. Unfortunately this product did not serve properly for the second category of users - Investors. My security which is Limited Partnership was not totally covered.
No, I would not recommend this to a friend.
Value
4
Response from HRBlockBy Sean, Social Media Team, April 11, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
I've been using H&R Block software (and the previous Tax Cut) for about 25 years. It generally works well but there are some glitches and one glaring omission.
One of the glitches is correcting errors pointed out in the accuracy check. Almost every year, there's something that's correct, but is noted as an error. Re-entering doesn't help. Sometimes it's a blank form that you didn't want included, but showed up. You then must enter all the data and zeroes. Deleting the form solves it.
And the glaring omission is Form 709 - Gifts, such as to children. There's no form available and it is never mentioned in the interview. Been that way for 20 years.
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Tra, Social Media Department, April 11, 2025
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Still can't print just one needed page. Very Expensive.
Pros: Easy to prepare, Maximizes refund, Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Tra, Social Media Department, April 11, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
I have been a user of this program for years. It’s okay, nothing special, nothing bad. It’s not very intuitive nor overly helpful in providing clarifications. Many times it simply refers you to the IRS regulations.
Value
3
Response from HRBlockBy Tra, Social Media Department, April 11, 2025
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.