Customer reviews from HRBlock
H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(126,066 Reviews)
Rating breakdown 126,066 reviews
5 Stars
84,603
4 Stars
22,980
3 Stars
7,899
2 Stars
4,221
1 Star
6,363
85%of customers recommend this product.
(
39,163 out of
45,959)
Customer Reviews for H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Posted by: HRBlockReview2024
from Georgetown, Texas
Verified Purchase:Yes
The software is easy to use and thorough; it produces forms that the average user would not think of.
Cons: Time consuming, Doesn't maximize refund, Hard to prepare, Hard to import documents
Value
5
Response from HRBlockBy Joy, Social Media Department, April 10, 2025
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Yuma, AZ
Verified Purchase:Yes
The product is very good at entering financial forms.and recording data. The ability to stop and save at any point makes taking a break simple and stress free.
There are a few instances where information requested requires some head scratching as to what exactly is being asked. But looking at the original form to see the context helps clear things up.
Finally, the programs ability to import old return information and online forms saves a lot of tedious entry typing.
There are a few instances where information requested requires some head scratching as to what exactly is being asked. But looking at the original form to see the context helps clear things up.
Finally, the programs ability to import old return information and online forms saves a lot of tedious entry typing.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Tra, Social Media Department, April 11, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: scoutstew
from NJ
Verified Purchase:Yes
I have been using Block since it was Tax Cut and every once in a while something unexplainable happens but I no longer call for help. For example: this year, I finished my son's NJ return which included a credit for taxes paid to NY. When I started my cousin's return, the credit credit from my son's return apeared on my cousin's return. My cousin never worked in NY. Go figure!
I would recommend this to a friend!
Value
4
Response from HRBlockBy Tra, Social Media Department, April 11, 2025
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Beaumont, TX.
Verified Purchase:Yes
It worked again and I was pleased. The only problem I had was getting the correct forms to print out for my records. I always have a lot of extra forms printed out that I have to throw away.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Value
5
Response from HRBlockBy Tra, Social Media Department, April 11, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
3
Poor tax planning
on April 10, 2025
Posted by: Thomas2025
from TX
Return preparation process is good but next year tax planning process is very poor. For example: it does not import previous year data for use as a baseline for estimation or revision and does not include various income types that require different handling such as Social Security income, retirement distributions, dividends, short and long term capital gains, etc.
Response from HRBlockBy Tra, Social Media Department, April 10, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Smdn
from Portland Oregon
Verified Purchase:Yes
Easy to use.
Didn’t ask a lot of questions so hope I got all deductions I was allowed to receive.
Didn’t ask a lot of questions so hope I got all deductions I was allowed to receive.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Tra, Social Media Department, April 11, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Washington state
Verified Purchase:Yes
I have used Block software for the past decade and find it easy to navigate.
One problem I have is that when I imported financial records from other institutions, I had to examine more than 40 separate entries for accuracy and avoid duplication. That added a great deal of time to the process.
Perhaps Block should consider shelving that option until accurate information can be guaranteed.
One problem I have is that when I imported financial records from other institutions, I had to examine more than 40 separate entries for accuracy and avoid duplication. That added a great deal of time to the process.
Perhaps Block should consider shelving that option until accurate information can be guaranteed.
Pros: Easy to prepare, Fast
Cons: Time consuming, Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Tra, Social Media Department, April 10, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: rojo149
from Pennsylvania
Verified Purchase:Yes
I'm a 10 year user and I would use no other Tax prep software.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Tra, Social Media Department, April 11, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock