Customer reviews from HRBlock
H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(126,066 Reviews)
Rating breakdown 126,066 reviews
5 Stars
84,603
4 Stars
22,980
3 Stars
7,899
2 Stars
4,221
1 Star
6,363
85%of customers recommend this product.
(
39,163 out of
45,959)
Customer Reviews for H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Posted by: Anonymous
from Florida
Verified Purchase:Yes
fairly comprehensive. Product capabilities and audit guarantee is very reassuring
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, April 10, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: wegfadh
Verified Purchase:Yes
Five free Federal filings when I only need one but you charge for the State filing!
Response from HRBlockBy Asiya, Social Media Department, April 10, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: DoItYourselfTaxman
Verified Purchase:Yes
I've used H&R Block tax filing software for years and it works great.
Response from HRBlockBy Asiya, Social Media Department, April 10, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Jumping Jack Phlash
from MI
Verified Purchase:Yes
I've used Block software for years and am very satisfied with it's ease of use and accuracy
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, April 10, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Seth2
from Stow, OH
Verified Purchase:Yes
Had problems with the software for 2024 tax year. I had no changes in types of items to include in my return, but I had problem with where and how to enter charitable contributions from my IRA. I don't know if an update cured the problem, or whether I simply finally fount my way through the issue. I could see a question about HSA contributions from an IRA, but not charitable contributions. Finally, H&R Block software finally agreed with my side calculations and became consistent with my prior year tax returns.
Value
4
Response from HRBlockBy Asiya, Social Media Department, April 10, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Billy007
from Chicago, IL
Verified Purchase:Yes
I am a returning customer and pretty much a DIY on taxes. I have been using this product for many many years. I may use online version rather than downloaded version for next year.
Pros: Easy to prepare, Maximizes refund
Cons: Time consuming
Value
5
Response from HRBlockBy Tra, Social Media Department, April 10, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Customer Rating
5
Excellent Software
on April 10, 2025
Posted by: SunnyB59
from Florida
I have been using H&R Block Tax software for 24 years. I find it easy to use and their support is fantastic
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Team, April 10, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Why is this needed
from MI
Verified Purchase:Yes
Again this year, an economical. easy-to-use package.
Would like to see more complete handling of K-1s, but that's the only feature I missed.
Would like to see more complete handling of K-1s, but that's the only feature I missed.
Pros: Easy to prepare, Easy to import documents
Value
4
Response from HRBlockBy Corrina, Social Media Team, April 10, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock