Customer reviews from HRBlock
H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(126,230 Reviews)
Rating breakdown 126,230 reviews
5 Stars
84,701
4 Stars
23,012
3 Stars
7,917
2 Stars
4,232
1 Star
6,368
85%of customers recommend this product.
(
39,263 out of
46,074)
Customer Reviews for H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Posted by: Anonymous
from MI
Verified Purchase:Yes
I have used H&R Block tax software for over 10 years, and continue to be satisfied with its performance.
Pros: Easy to prepare, Fast
Response from HRBlockBy Asiya, Social Media Department, April 10, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Customer Rating
2
Federal OK. Need to be your own CPA for states.
on April 10, 2025
Posted by: Anonymous
Verified Purchase:Yes
Federal is pretty good with the exception of not allowing you to see how the tax liability is calculated. If you have multiple types of income, this means you cannot see the impact of each type.
The state programs are bare bones, with very limited or no instructions or help. I did 3 different states and had to do my own research on correct way to enter various income types and sources.
The state programs are bare bones, with very limited or no instructions or help. I did 3 different states and had to do my own research on correct way to enter various income types and sources.
Cons: Hard to prepare
Value
3
Response from HRBlockBy Asiya, Social Media Department, April 10, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: HundredsOfTrades
from Orlando, Florida
Verified Purchase:Yes
I like it overall, so I have been using it for years. However, I hired a financial advisor two years ago, who trades my stocks hundreds of times a year. While each trade can be import into H&R Block Delux, each generates a warning at the end when an overall review is performed. I have to select edit for each trade, and click through it. It takes me hours to go through hundreds of trades. Please add a feature so I can confirm multiple trades at a time. Thanks! I will have to switch to TurboTax otherwise.
Pros: Easy to prepare, Easy to import documents
Cons: Time consuming
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Asiya, Social Media Department, April 10, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Belle, MO
Verified Purchase:Yes
The tax product is outstanding. My only suggestion would be to make downloads and uploads compatible with Starlink internet
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Value
5
Response from HRBlockBy Asiya, Social Media Department, April 10, 2025
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
3
Usually great. This year frustrating technical gli
on April 10, 2025
Posted by: mrmnlakes
Verified Purchase:Yes
I worried about possible error, deleted my financial institution upload, tried to reupload it, which failed, spent 50 + minutes on phone with help team to learn I just would have to manually enter it all. Been using software for years with great experiences, but this year was frustrating. But I presume it was a unique technical glitch and will continue to use it in future years.
Pros: Easy to prepare
Cons: Hard to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Corrina, Social Media Team, April 12, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your
expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at
1-800-472-5625 at your earliest convenience.
expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at
1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Mr Smooth
from Virginia Beach VA
Verified Purchase:Yes
I buy H & R software every year for it’s convenience
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Asiya, Social Media Department, April 10, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Alks
from KS
Verified Purchase:Yes
I've been using your tax software for many years but was underwhelmed this year with the KS state program. It did not use itemized deductions even though I used them on the federal return.
Pros: Easy to prepare
Cons: Doesn't maximize refund
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Asiya, Social Media Department, April 10, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: digitalfl00d
from New York
Verified Purchase:Yes
Easy to use. Pretty equivalent to having a tax prep service compile it if not better. Love that you have the audit support in case something goes wrong or have questions that can be handled in quick conversation. I have been using the H&R Tax software products since 2008 for every filing I do state/local w/annual taxes for myself. It has never failed to get me both filed and a return at or above what others who paid far more for personal tax prep were able to achieve. I have never had anything but a minor audit issue and none of those were major issues plus I had the advisor to confirm the agency findings as well as show me how to fix those issues going forward. The in person advisors are excellent if you need them and the software is reliable to say the least for tax prep & filing.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, April 10, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock