Customer reviews from HRBlock
H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(126,066 Reviews)
Rating breakdown 126,066 reviews
5 Stars
84,603
4 Stars
22,980
3 Stars
7,899
2 Stars
4,221
1 Star
6,363
85%of customers recommend this product.
(
39,163 out of
45,959)
Customer Reviews for H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Posted by: Anonymous
from Hilliard Ohio
Verified Purchase:Yes
I have been using H&R Block sw for many years with no problems! It is very easy to use and clearly guides you through the whole filing process!!! Highly recommend this product!
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Tra, Social Media Department, April 11, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: epaska
from Dinuba, CA
Verified Purchase:Yes
Not impressed because my financial institution was not on the list, so I had to enter 1099 information manually. And, I bought Deluxe + State but was unable to e-file CA return because I had state real estate withholding from a 2016 installment sale. If I should have chosen Premier + State, that was not made clear on the box. I have been a long-term user of the other major tax prep software, but wanted to try HR Block to compare.
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Tra, Social Media Department, April 11, 2025
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Customer Rating
2
just ok
on April 9, 2025
Posted by: DC53
from Hedgesville WV
State return had to be sent by mail as software could not support available credit. Found it difficult to file state manually and federal electronically.
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Tra, Social Media Department, April 11, 2025
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: jcg12
from California
Verified Purchase:Yes
I've been using H&R Block Deluxe for many years. Easy to use and makes doing my taxes very quick and easy.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Team, April 10, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: ate3
Verified Purchase:Yes
Overall the program works great. Easy to navigate and put in the information needed. One area is Not good and that is the planning section. I have had to use my 1040 to get any idea of what to set up for estimated taxes for the past two years. Used the forms mailed to me by IRS to confirm. Planning used to work well but starting last year it is nothing but frustrating. You need to fix it please.
Response from HRBlockBy Tra, Social Media Department, April 11, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: H and R Blocks
from Los Angeles, CA
Verified Purchase:Yes
This year I switched from Premium to Deluxe. When all my 2023 data were transferred to the Deluxe, it was a complete mess. The stupid software kept telling me to fix mistakes on forms I did not need to use this year I had to redo everything from scratch. Once I did that, Deluxe was fantastic without interference from the previous year's Premium. When I did not check the box for having a business, the software should have deleted all forms related to business. It did not. I tried to delete the forms but it would not permit me to do so. It let me know where the must-fix boxes were, but it would not allow me to fix them.
Pros: Easy to prepare, Maximizes refund, Easy to import documents
Cons: Time consuming
Value
5
Response from HRBlockBy Tra, Social Media Department, April 10, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: How to skip the last step
Verified Purchase:Yes
Every year, the software last or near to last steps of data accuracy is hard to understand what to do to go to the next step. If I delete that page, it pops back up as an error again. Try give a line or two what my options are to move on and submit.
Pros: Fast
Cons: Hard to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Tra, Social Media Department, April 10, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Customer Rating
4
H&R Block Deluxe+ Software wasn't easy to find.
on April 9, 2025
Posted by: Shavs
from Warsaw, IN
Verified Purchase:Yes
It was easy with the exception of the RMD part. The system said that I should calculate the RMD, but doesn't tell you how.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
3
Response from HRBlockBy Tra, Social Media Department, April 10, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock