Customer reviews from HRBlock
H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(126,230 Reviews)
Rating breakdown 126,230 reviews
5 Stars
84,701
4 Stars
23,012
3 Stars
7,917
2 Stars
4,232
1 Star
6,368
85%of customers recommend this product.
(
39,263 out of
46,074)
Customer Reviews for H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Posted by: Gambler2nite
from Union city
Verified Purchase:Yes
It freaky let me explore my options and i like it's guide me instructions
Pros: Easy to prepare, Maximizes refund, Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Tra, Social Media Department, April 9, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Boynton Beach, Florida
Verified Purchase:Yes
I get the software automatically each year. It's easy each year but I've seen it for less at Office Max. It's easy software to use and They update it regularly.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
3
Response from HRBlockBy Tra, Social Media Department, April 10, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: KC2RLM
from Santa Fe NM
Verified Purchase:Yes
Pretty good.
I think I found a program bug, but couldn't find a way to report it. I couldn't override the error without killing my chance to eFile so I submitted it with the error. You owe me $12.
Value
5
Response from HRBlockBy Sean, Social Media Team, April 9, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: dharmon47
from Chicago, IL
Verified Purchase:Yes
I started using H&R Block in 2015 when it was called TaxCut. It worked really well, and you could bundle the state version for those of us that pay state income tax. However, something happened and I pay for the Deluxe and State version but it still prompts me to purchase state once I complete the Federal. Even if I buy it again (which Ive done 2 years now '23 and '24) it still does not install and places the user in an infinite loop of "purchase state" requests. I was able to get a refund on the second purchase of state that didnt work, but that takes an interaction with support and time that you typically dont have when doing taxes. My state offers a free service for the state 1040, this is my last year buying anything other than the Federal. Federal did seem to work fine...so far.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
2
Response from HRBlockBy Tra, Social Media Department, April 10, 2025
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: Andy54
Verified Purchase:Yes
I have used H&R Block software for a very long time but it seems that it is getting a little to understand the directions on some things.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sean, Social Media Team, April 9, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Customer Rating
5
Always true
on April 9, 2025
Posted by: jh7177
from Florida
I have now used HR Block tax software for apprx. 17years and have found that it is the most accurate for all my personal taxes.
I normally fill out the forms individually since I am a retired accountant and have never use the interview process.
I normally fill out the forms individually since I am a retired accountant and have never use the interview process.
Pros: Fast
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Tra, Social Media Department, April 9, 2025
Thank you for taking the time to give us feedback! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Customer Rating
4
Overall, the 2024 software worked as advertised.
on April 9, 2025
Posted by: Anonymous
from Bellevue, NE
Verified Purchase:Yes
Overall, the program worked as advertised. I had 2 issues. Importing 1099s and resolving a verification on my Federal return. I imported 1099s that showed up 3 times for the same account. I had to delete 2 of them and then do a complete line by line review to make sure everything was properly accounted for. I also had a verification on Form 8606 that I queried your chat help that didn't help. I found the answer at the IRS website.
I had no issues with the state return.
I had no issues with the state return.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Tra, Social Media Department, April 10, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: jenkat
from westminster co
Verified Purchase:Yes
I was charged twice for my state return and could not call the company had to dispute it with my bank
Pros: Easy to prepare
No, I would not recommend this to a friend.
Response from HRBlockBy Joy, Social Media Department, April 10, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock