Overall the system was good. There was one update that caused the system not to save the program. Once it was updated it began to save the current information.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Dept-Abbie, April 8, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Always seems to work correctly and with ease for the user. very helpful for showing details and for printing the pieces needed for my records. And it is less expensive than that other outfit.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sean, Social Media Team, April 9, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
This year's income tax file was a little more intensive and some forms for PA tax not available. Explanations not as clear or understandable
Pros: Easy to prepare, Maximizes refund
Cons: Time consuming, Hard to import documents
Value
5
Response from HRBlockBy Sean, Social Media Team, April 9, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
I bought this product, and I am delighted. It is very easy to follow and understand, and I get the most out of it. I will repurchase it for next year. It is one of the best Income Tax software I have ever used.
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sean, Social Media Team, April 9, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
I have been using H&R Block Software for many years. I recommend it to everyone. Each year my information is easily imported to my newest version and I save a lot of time. Also I don't have to travel anywhere and I can take a break when I want to and come back and continue at my leisure.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sean, Social Media Team, April 9, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
I bought this as I have for the last 10+ years. It has been reliable. However, recent cost increases for the package are extreme and improvements to the software seem to be limited to mandatory requirements. The sequence of input for the package does not really align with the sequence of the tax form and on the 1099R for the box number 7 for "IRA/SEP/SIMPLE" is stuck at the end of the input instead of in sequence and it has been for years. It seems like you only invest the minimum required to update the software and none to improve it, though you greatly update the cost.
Pros: Maximizes refund, Easy to import documents
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Sean, Social Media Team, April 9, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
As always, really good. One criticism: I always fill out a Schedule C, and for some reason, all the companies that pay me via a 1099-MISC don't get imported each year, so I must re-key. All my other income streams come in fine, but not these.
Pros: Easy to prepare
Cons: Hard to import documents
I would recommend this to a friend!
Response from HRBlockBy Sean, Social Media Team, April 9, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.