The program worked just fine. It's a shame that you make up pay for our state tax program to be filed.
Pros: Easy to import documents
Cons: Doesn't maximize refund
Value
3
Response from HRBlockBy Kira, Social Media Team, April 8, 2025
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
this is a 2nd time I've been requested to share feedback. As stated previously, the State software was more difficult than expected. I had multiple questions where I was forced to go outside the software to the online State website to find answers.
Response from HRBlockBy Kira, Social Media Team, April 8, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Worked fine but disappointed about the price went up 50% from last year
Response from HRBlockBy Social Media Dept-Abbie, April 8, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
The Sept process iand getting last year input good
on April 8, 2025
Posted by: Anonymous
from Nevils, Ga
Verified Purchase:Yes
I have used you program for 5 years. I just had a little trouble with your bar to move up and down on the page.
Pros: Easy to prepare, Maximizes refund, Easy to import documents
Value
5
Response from HRBlockBy Kira, Social Media Team, April 8, 2025
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!