Customer reviews from HRBlock
H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(126,066 Reviews)
Rating breakdown 126,066 reviews
5 Stars
84,603
4 Stars
22,980
3 Stars
7,899
2 Stars
4,221
1 Star
6,363
85%of customers recommend this product.
(
39,163 out of
45,959)
Customer Reviews for H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Posted by: Anonymous
Verified Purchase:Yes
I went through the tax forms and it was step by step. The only thing I got a little confused about was how to pay the taxes. You had several options. I did get it done however.
Pros: Easy to prepare, Easy to import documents
Value
5
Response from HRBlockBy Kira, Social Media Team, April 8, 2025
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Hoafie
from minnesota
Verified Purchase:Yes
The program in many ways was better than Turbo Tax which I have always used. The area it fell short (to me) was in the State return where when I printed the finished return did not include the particular forms that needed to be attached to my paper return when i mailed in my payment. I hat to go back and pick each individual form necessary to be sent. Otherwise the program was awesome.
Pros: Fast
Value
5
Response from HRBlockBy Brittany, Social Media Department, April 8, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: maevh
from Culver, Oregon
Verified Purchase:Yes
I have used your software to file every year since I stopped working for you.
Pros: Easy to prepare, Maximizes refund
I would recommend this to a friend!
Value
5
Response from HRBlockBy Brittany, Social Media Department, April 8, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Tucson AZ
Verified Purchase:Yes
Been using for years works fine. I feel confident my data is stored from year to year and information flows nicely from the previous return
Pros: Easy to prepare
Value
5
Response from HRBlockBy Brittany, Social Media Department, April 8, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Bill_216
from Cleveland Ohio
Verified Purchase:Yes
Federal software ok except no provisions to generate estimated tax payment vouchers. State software has errors related to school district taxes and (like Fed) no estimated tax payment vouchers.
Pros: Easy to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Kira, Social Media Team, April 8, 2025
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Customer Rating
2
Credit card fees are not shown until it is too lat
on April 7, 2025
Posted by: Unhappy676767
Verified Purchase:Yes
Could have been more up front about the fees involved with paying by credit card. Close to double what the site would charge you if you went directly through them.
Response from HRBlockBy Social Media Dept-Abbie, April 8, 2025
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Valley Park, MO
Verified Purchase:Yes
It would be 5 stars but when filing online if you have used the IdMe government program it'll only accept their 6 digit number for verification. The 5 digit random number is not accepted. Only after having the return rejected you have to use the possible fraud link to allow reentry. Seems this should be an available option on the first pass.
Pros: Fast
Cons: Hard to import documents
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Kira, Social Media Team, April 8, 2025
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: rville
from California
Verified Purchase:Yes
Switched several years ago from Turbo tax, while similar, H & R Block is easier to use and a bit more comprehensive.
One drawback was the section on minimum withdrawals from an IRA. It was confusing to me.
One drawback was the section on minimum withdrawals from an IRA. It was confusing to me.
Pros: Maximizes refund, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Kira, Social Media Team, April 8, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock