Very easy to use. I like that I was able to create a lot of what-if scenarios and see which is the best way to do my taxes. Federal e-filing was also great as mine was rejected for a simple error within an hour and I was able to correct it and get accepted quickly. The price of the software is my biggest complaint.
I would recommend this to a friend!
Value
3
Response from HRBlockBy Tra, Social Media Department, April 7, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Excellent piece of tax software. Guides you through each step. Even does state return and allows you to e-file
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Andrea, Social Media Team, April 7, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to serve you again soon!
I have been using H&R software for yeas and I find it to be improving, but still very confusing. The questions it ask are confusing. The question on acess IRA window was confusing. The Help feaature was even worst. It was too easy to confuse betqeen the time you have to withdraw your distribution and contributing and or taking an acess.
Response from HRBlockBy Social Media Dept-Abbie, April 8, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
The software worked flawlessly. I wish State tax e-filing was included in the software without paying extra for e-filing option.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Andrea, Social Media Team, April 7, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Was so easy and thorough. Wouldn't use any other software to do my taxes
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, April 7, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!