Customer reviews from HRBlock
H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(125,373 Reviews)
Rating breakdown 125,373 reviews
5 Stars
84,236
4 Stars
22,812
3 Stars
7,809
2 Stars
4,182
1 Star
6,334
85%of customers recommend this product.
(
38,741 out of
45,467)
Customer Reviews for H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Posted by: fisherguy
from Lebanon, Oh
Verified Purchase:Yes
I had to file amended returns for both federal and state. The federal return was very simple and straight forward. The state is confusing and seems like the instructions are incomplete. State amended is the reason for the downgrade.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, April 5, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: AlanZ
from Murfreesboro, TN
Verified Purchase:Yes
I've used your software for years and am very happy. It truly makes filing with the IRS simple and with a high confidence I don't screw up! The self updates are reassuring, we want the best software with the highest confidence of a proper efiling. Speaking of efiling, its been flawless for years... Great job!
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, April 5, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: a1aaa
Verified Purchase:Yes
I e-filed the federal and state. Two weeks later I checked it and found it had not e-filed. I tried to refile but the program wouldn't bring back the save forms because it had to have the state reinstalled. I repeatedly tried to reinstall the state but it wouldn't install. I deleted the state and tried to install but still refused. I deleted the main program and reinstalled but still couldn't install state. I had to buy the program from another place. I installed and ran the saved forms and e-filed. This time it did work. I've used this program for a few years and never had a problem. This time it cost me quite a bit of money and time. I gave 3 stars because of the previous years were done so well.
Pros: Easy to prepare
Response from HRBlockBy Asiya, Social Media Department, April 5, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Raleigh, NC
Verified Purchase:Yes
Have used product for years, always easy to use and accurate!
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, April 5, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: PPriddyMom
from San Antonio, TX
Verified Purchase:Yes
I have been using the H&R software for many years now and find it super easy to use.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, April 5, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: CJb56
Verified Purchase:Yes
Easy to use, except some changes from previous versions. Not sure if it is because of changes to software
or changes driven by IRS revised requirements.
or changes driven by IRS revised requirements.
Response from HRBlockBy Asiya, Social Media Department, April 5, 2025
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: ANAD69
from Washington
Verified Purchase:Yes
I thought I would try H&R Block tax software instead of Turbo Tax due to the big price difference.
I was very impressed how easy H&R block software to use at about half the price.
Great product.
I was very impressed how easy H&R block software to use at about half the price.
Great product.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, April 5, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Customer Rating
4
Good features for my needs. Free e-files a bonus.
on April 5, 2025
Posted by: PW24
Verified Purchase:Yes
I have been using H&R Block Tax Software for many years now with very good results. Typically, it has been right on point with helpful links and quick and easy entries to make. It also appears to catch errors and even if the user misses the correct entry point, the program will catch it and self-correct the multiplication factors affected.
The only difficulty I encountered this year (2024 tax year) is the lack of any references to non-deductible contributions I've made while working to IRAs and 401K programs. This also involves maintenance of your record of such non-deductible contributions and Form 8606. No mention was made of this (unless I missed it somehow) and as a result I may have paid taxes twice on the affected funds, resulting in a slightly higher tax payment. I could not find any help on this via the tax software and filed my return accordingly, knowing that any difference would be minimal.
The only difficulty I encountered this year (2024 tax year) is the lack of any references to non-deductible contributions I've made while working to IRAs and 401K programs. This also involves maintenance of your record of such non-deductible contributions and Form 8606. No mention was made of this (unless I missed it somehow) and as a result I may have paid taxes twice on the affected funds, resulting in a slightly higher tax payment. I could not find any help on this via the tax software and filed my return accordingly, knowing that any difference would be minimal.
Response from HRBlockBy Andrea, Social Media Team, April 7, 2025
Thank you for taking time to provide feedback! We’d like the opportunity to work with you to address any concerns. Please contact our support team at 1-800-472-5625 or hrblockanswers@hrblock.com at your earliest convenience.
Written by a customer while visiting HRBlock