Customer reviews from HRBlock
H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(125,860 Reviews)
Rating breakdown 125,860 reviews
5 Stars
84,502
4 Stars
22,925
3 Stars
7,874
2 Stars
4,204
1 Star
6,355
85%of customers recommend this product.
(
39,043 out of
45,815)
Customer Reviews for H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Posted by: Tom 3 14
from Hudson Ma
Verified Purchase:Yes
Still seems to work well. There is a bug in the insurance area that is still there from last year. It says that you don't need to enter your Medicare id but the error check will not pass unless you enter it.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Team, April 5, 2025
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: gtdotcom
from WI
Verified Purchase:Yes
I have been using the downloaded software since about 2006 and continue appreciate the guidance that it provides and being able to start with last year's info. And every year, I have been able to finish in about a day. The challenges come in the form of 1) stability, I now save after each change for fear of crashing and loosing work. This year in particular, it crashed a lot and didn't give any indication why. 2) ability to bulk load information. Would be great if where there are many rows of information to enter, I could put it in a spreadsheet and import it, then validate what was imported. An example area is 1099-B. And 3) this year the integration with my financial institution changed and didn't work. I called support and worked through troubleshooting steps, and ended up having to enter the information manually, hence my #2 above.
Pros: Easy to prepare, Maximizes refund, Fast
Cons: Hard to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Eva, Social Media Team, April 5, 2025
Thank you for taking time to provide a rating! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: I am KJ
Verified Purchase:Yes
I actually prefer the older user interface where I could understand where all of my data entries fit into the 1040 bottom line.
Response from HRBlockBy Eva, Social Media Team, April 5, 2025
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
relatively easy to use. Occasionally hard to find something
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Eva, Social Media Team, April 5, 2025
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: RMS43
Verified Purchase:Yes
Long time user. Pretty straight forward but I take my time and recheck.
Response from HRBlockBy Eva, Social Media Team, April 5, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Volik
Verified Purchase:Yes
Makes tax return preparation easy, includes reporting of salary, investments, trading, pension withdrawals, social security, medical expenses and more - generally everything i need. Makes preparation a straight process and enables electronic submission.
Response from HRBlockBy Eva, Social Media Team, April 5, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from CT
Verified Purchase:Yes
Program was not as clear in processing and explanations as previous years
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Eva, Social Media Team, April 5, 2025
Thank you for taking time to provide a rating! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Long Beach, CA
Verified Purchase:Yes
I've been using H&R Block Deluxe Software for years with success. Every step is explained clearly; so much easier than looking at the actual forms which must only make sense to tax accountants. This software saves me time and money - I'm not saying is super easy, you still need to gather and find your information and check, double check, triple check, but the outcome is well worth it.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Team, April 5, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock