First time user, I'm hoping all goes well, SW was easy to use for my simple returns
Pros: Easy to prepare, Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Response from HRBlockBy Amy, Social Media Team, April 5, 2025
Thank you for taking the time to leave a review! We're so glad to hear that you had a great experience. Your feedback is important to us, and we appreciate your business. Thank you for sharing your positive feedback with us!
Been using for several years, quality product, as expected.
Response from HRBlockBy Asiya, Social Media Department, April 5, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
The software works well enough. It didn't glitch or stall. I made some errors that I think should have been caught and corrected at the time. Instead, at the end, I got messages that I needed to correct a couple missing entries. I didn't understand how to get to the error location. The software was supposed to email me updates on filing. It didn't. I like this better than TurboTax but.
Pros: Easy to import documents
Value
4
Response from HRBlockBy Asiya, Social Media Department, April 5, 2025
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
I HAVE USED THIS PRODUCT FOR OVER 20 YEARS WITH NO PROBLUMS
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Value
5
Response from HRBlockBy Asiya, Social Media Department, April 5, 2025
Dear Dave, thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
We use H&R Block every year. I was disappointed to purchase the Deluxe + State to find that the state download was free, but I still had to pay to file the state online. Deceptive! This should all be free, but until it is, HRB is fine.
I would recommend this to a friend!
Value
1
Response from HRBlockBy Eva, Social Media Team, April 5, 2025
Thank you for sharing your feedback with us. We understand that pricing is an important factor for our customers, and we're sorry to hear that you found our services expensive. We continually strive to provide value for our clients while maintaining the quality of our services. If you have any specific concerns or questions about pricing, please don't hesitate to reach out to us at 1-800-472-5625. We're here to help in any way we can.