Customer reviews from HRBlock
H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(125,373 Reviews)
Rating breakdown 125,373 reviews
5 Stars
84,236
4 Stars
22,812
3 Stars
7,809
2 Stars
4,182
1 Star
6,334
85%of customers recommend this product.
(
38,741 out of
45,467)
Customer Reviews for H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Posted by: Anonymous
from Was NYC until recently
Verified Purchase:Yes
Been using the software for over 25 years with no issues. The guidelines are easy to follow if you read the headings.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Team, April 5, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Stinky Pete
Verified Purchase:Yes
Very similar to last years. Easy to use when you've worked with it previously.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Team, April 4, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Bob83616
Verified Purchase:Yes
Been using Block tax prep software for years and have always been very pleased with it.
Response from HRBlockBy Eva, Social Media Team, April 4, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: SY345
Verified Purchase:Yes
when I bought this Deluxe 2024 software it includes 5 e-file Federal tax return, but it charged me second time when the time I e-file the first Federal tax return by this software. If this was charged accidentally, please return the money to my. Otherwise I can't trust this company and will no longer use this software.
Pros: Fast
Cons: Hard to import documents
Value
1
Response from HRBlockBy Eva, Social Media Team, April 4, 2025
Thank you for taking time to provide a rating! We’d like the opportunity to work with you to address any concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Florida
Verified Purchase:Yes
The program has worked well for me these past 3 or 4 years. I switched from another competing software that simply became too expensive for what it was.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Team, April 4, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: B0011
Verified Purchase:Yes
I had to get a new PC and the Window 11 you tax program would no upload. After one hour on the phone they helped me get it installed.
Pros: Easy to prepare, Maximizes refund
I would recommend this to a friend!
Value
4
Response from HRBlockBy Asiya, Social Media Department, April 5, 2025
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Wayne289
from Florida
Verified Purchase:Yes
Would give it a much higher rating but have mineral rights only lease that I get small rental payments for but own none of the land. Your software is woefully deficient in any help or acknowledgement of such a rent and questionnaires make no sense either under rent or royalties sections.
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Andrea, Social Media Team, April 7, 2025
Thank you for sharing your feedback with us. We're truly sorry to hear that your experience fell short of expectations. At H&R Block, we're committed to delivering exceptional service, and we regret that we missed the mark this time.
Please reach out to our support team at 1-800-472-5625 so we can better understand your concerns and make things right.
Please reach out to our support team at 1-800-472-5625 so we can better understand your concerns and make things right.
Written by a customer while visiting HRBlock
Posted by: Kgvfma
Verified Purchase:Yes
Don’t think we should have to pay for state with delux
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Team, April 5, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock