The program has worked well for me these past 3 or 4 years. I switched from another competing software that simply became too expensive for what it was.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Team, April 4, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
I had to get a new PC and the Window 11 you tax program would no upload. After one hour on the phone they helped me get it installed.
Pros: Easy to prepare, Maximizes refund
I would recommend this to a friend!
Value
4
Response from HRBlockBy Asiya, Social Media Department, April 5, 2025
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Would give it a much higher rating but have mineral rights only lease that I get small rental payments for but own none of the land. Your software is woefully deficient in any help or acknowledgement of such a rent and questionnaires make no sense either under rent or royalties sections.
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Andrea, Social Media Team, April 7, 2025
Thank you for sharing your feedback with us. We're truly sorry to hear that your experience fell short of expectations. At H&R Block, we're committed to delivering exceptional service, and we regret that we missed the mark this time. Please reach out to our support team at 1-800-472-5625 so we can better understand your concerns and make things right.
Don’t think we should have to pay for state with delux
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Team, April 5, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
I get the HRB software every year and it is really easy to follow. Love the idea where you can upload the previous year information.
Pros: Easy to prepare, Maximizes refund, Easy to import documents
Value
5
Response from HRBlockBy Asiya, Social Media Department, April 5, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Been using H & R Block software for taxes for a number of years. It has always seemed to be informative and easy to use, the questions are straight forward. My favorite feature is the roll over from the previous year and I don't have to re-enter so many figures from the previous year.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Andrea, Social Media Team, April 7, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to serve you again soon!
I have been a customer for more than 25 years--It has always been a pleasure to use
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Team, April 5, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5
M. Thompson
on April 4, 2025
Posted by: Red Neck
from Tucson, AZ
Not being very tech savy I had a couple issues. Phil Bergstein, a local agent and a great guy, who did my 2022 & 2023 taxes helped me out a little.
Pros: Easy to prepare, Maximizes refund, Fast
Value
5
Response from HRBlockBy Asiya, Social Media Department, April 5, 2025
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business and thank you for the valuable feedback!