I gave 3 star because the software system had several mishaps. It downloads repeated lines of 1099B from my brokerage firm and missed several boxes of the form. This caused me redo the process several times. The system reported wide range of results. It was like riding on roller coaster. I was very disappointed with 2024 software.
Pros: Easy to import documents, Fast
Cons: Time consuming, Hard to prepare
Value
3
Response from HRBlockBy Eva, Social Media Team, April 4, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
I believe that this a very easy program to use. I Have H7R software for years never had a problem with it working correctly. Thank you always having the right stuff. KH
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Team, April 4, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Have used for several years, every year they seem to improve the product. Free filing pays for the software if you do at least two. I use this for Myself/Wife as well as two kids.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Eva, Social Media Team, April 4, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
when I bought this Deluxe 2024 software it includes 5 e-file Federal tax return, but it charged me second time when the time I e-file the first Federal tax return by this software. If this was charged accidentally, please return the money to my. Otherwise I can't trust this company and will no longer use this software.
Pros: Fast
Cons: Hard to import documents
Value
1
Response from HRBlockBy Eva, Social Media Team, April 4, 2025
Thank you for taking time to provide a rating! We’d like the opportunity to work with you to address any concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.