Customer reviews from HRBlock
H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(125,045 Reviews)
Rating breakdown 125,045 reviews
5 Stars
84,041
4 Stars
22,738
3 Stars
7,780
2 Stars
4,160
1 Star
6,326
85%of customers recommend this product.
(
38,540 out of
45,236)
Customer Reviews for H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Posted by: Enduser22
Verified Purchase:Yes
The software worked great it was able to find bugs that needed to be fixed or reviewed. The process was simple and quick to file.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Team, April 5, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: oxox
from Pa.
Verified Purchase:Yes
There were a lot of errors in loading the software this year, some questions led to incorrect entries, and the phone help was useless. The agent finally put me on hold and just hung up without solving my problem. I did eventually figure out work-arounds, and did file successfully though.
Pros: Easy to import documents
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Eva, Social Media Team, April 5, 2025
Thank you for sharing your feedback with us. We're truly sorry to hear that your experience fell short of expectations. At H&R Block, we're committed to delivering exceptional service, and we regret that we missed the mark this time. Please reach out to our support team at 1-800-472-5625 so we can better understand your concerns and make things right.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Southern California
Verified Purchase:Yes
I've used H&R Block for several years. It has served me well. Easy to use. I don't have to worry about adding or any of the math related to filing a return. As long as you have all of your paperwork you can't go wrong.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Tra, Social Media Department, April 4, 2025
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5
Easy to understand
on April 4, 2025
Posted by: Edgy
from Baxter, MN
Provided everything I needed to complete my returns
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Tra, Social Media Department, April 4, 2025
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: beezee123
Verified Purchase:Yes
Did a great job for me. Will use again as I have since 2016
Response from HRBlockBy Tra, Social Media Department, April 4, 2025
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
1
you are not paying for my state return. Activatio
on April 4, 2025
Posted by: ripof
Verified Purchase:Yes
you are not paying for my state return.
Activation Code; 4YA75-TPY3D
Activation Code; 4YA75-TPY3D
Response from HRBlockBy Tra, Social Media Department, April 4, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
4
Love it except for not importing from PC to Mac
on April 4, 2025
Posted by: carstat
from Highland Heights, OH
Verified Purchase:Yes
You need to develop a way to import previous tax returns from a PC to a Mac. Right now I have to go back to an old old old PC to do my taxes which is so very slow.
Pros: Maximizes refund
Cons: Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Tra, Social Media Department, April 4, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: JR12345678
Verified Purchase:Yes
Purchased on sale at the start of the year, and the software is fine. The interview process is very straightforward and it's easy to put all the info from my forms in. Two downsides in my book: the state e-file fee is kind of high, but I just pay it for convenience, and the updates don't tell you what has been fixed/updated (patch notes could be nice). One quality of life thing that should be added: if you set a date for taxes to be withdrawn from a checking account, include the date on the "check status" page.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Tra, Social Media Department, April 4, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock