Customer reviews from HRBlock
H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(125,373 Reviews)
Rating breakdown 125,373 reviews
5 Stars
84,236
4 Stars
22,812
3 Stars
7,809
2 Stars
4,182
1 Star
6,334
85%of customers recommend this product.
(
38,741 out of
45,467)
Customer Reviews for H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Customer Rating
1
Couldn't print ans cuatimer support didn't help
on April 4, 2025
Posted by: Jubi13
from South jordan
Verified Purchase:Yes
Tax process was easy and helpful but it wouldn't let me print and after hours online with support they offered a refund which hasn't been processed yet and its been weeks.
Pros: Easy to prepare
Value
2
Response from HRBlockBy Tra, Social Media Department, April 4, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Smith121
Verified Purchase:Yes
Software is buggy. It didn't save my return and I had to start over twice. Last year it wouldn't update properly. Otherwise ok.
Response from HRBlockBy Tra, Social Media Department, April 4, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Thats this
from Massachusetts
Verified Purchase:Yes
I've used Tax Cut/H&R Block Deluxe Software since 1987. Excellent product!!
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, April 6, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Rattlr
from USA
Verified Purchase:Yes
Software kept flagging data imported from 1099-DIV and 1099-INT forms. No instruction as how to proceed. Ended up having to delete some work sheets to proceed with filing. Income was still recorded after the deletion of the forms. Need more explanation at this point in the process. Other than this issue the software performed as expected.
I would recommend this to a friend!
Value
4
Response from HRBlockBy Tra, Social Media Department, April 4, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Mark W1
from RI
Verified Purchase:Yes
I have used this software for abou1 10 years. It works great.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Tra, Social Media Department, April 4, 2025
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
I have used Block for several years and worked in their office for over 20 and have always been happy with the program until this year. I don't think I will buy again. The format has changed and it is hard to input the business or any thing other than plain return
Cons: Time consuming, Doesn't maximize refund, Hard to prepare
Response from HRBlockBy Sean, Social Media Team, April 4, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Ziasunbird
Verified Purchase:Yes
I used the Tax Software last year and this year, and it was generally self-explanatory and relatively easy to use. But I still had trouble figuring out certain items, even with the helpful boxes that will open giving additional information. And I have a very simple straight-forward return to complete.
Response from HRBlockBy Asiya, Social Media Department, April 6, 2025
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: rsa1
Verified Purchase:Yes
First time using tax software, typically use a CPA. This was very easy to use.
Pros: Easy to prepare, Easy to import documents, Fast
Value
5
Response from HRBlockBy Tra, Social Media Department, April 4, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock