Customer reviews from HRBlock
H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(126,230 Reviews)
Rating breakdown 126,230 reviews
5 Stars
84,701
4 Stars
23,012
3 Stars
7,917
2 Stars
4,232
1 Star
6,368
85%of customers recommend this product.
(
39,263 out of
46,074)
Customer Reviews for H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Posted by: DC1010
from Denver, CO
Verified Purchase:Yes
For some reason the program did not include the tax credit for purchase of electric vehicles. Given the popularity of these cars now, this is inexcusable.
Pros: Easy to import documents
Cons: Doesn't maximize refund
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Andrea, Social Media Team, April 3, 2025
Thank you for sharing your feedback with us. We're truly sorry to hear that your experience fell short of expectations. At H&R Block, we're committed to delivering exceptional service, and we regret that we missed the mark this time.
Please reach out to our support team at 1-800-472-5625 so we can better understand your concerns and make things right.
Please reach out to our support team at 1-800-472-5625 so we can better understand your concerns and make things right.
Written by a customer while visiting HRBlock
Posted by: NitinT
from TX
Verified Purchase:Yes
I would rather save my taxes on my own PC
I do not like idea of saving my taxes on your server
Pros: Easy to prepare
Cons: Time consuming, Doesn't maximize refund, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Andrea, Social Media Team, April 3, 2025
Thank you for taking time to provide feedback! We’d like the opportunity to work with you to address any concerns. Please contact our support team at 1-800-472-5625 or hrblockanswers@hrblock.com at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Susan WV
from Fort Collins, Co
Verified Purchase:Yes
I've used H & R for many many years, and even though I'm getting older, it seems to be getting easier to use.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, April 3, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Gabeisme
from Parma Ohio
Verified Purchase:Yes
I had your company do the job for me and it was great ..
Pros: Easy to prepare
Value
5
Response from HRBlockBy Asiya, Social Media Department, April 3, 2025
Thank you for taking the time to leave a review! We're so glad to hear that you had a great experience. Your feedback is important to us, and we appreciate your business. Thank you for sharing your positive feedback with us!
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
Been using for years. Never a problem. Thanks for a great product.
Pros: Fast
I would recommend this to a friend!
Response from HRBlockBy Asiya, Social Media Department, April 3, 2025
Thank you for taking the time to leave a review! We're so glad to hear that you had a great experience. Your feedback is important to us, and we appreciate your business. Thank you for sharing your positive feedback with us!
Written by a customer while visiting HRBlock
Posted by: GCSTEXAS25
from Round Rock, TX
Verified Purchase:Yes
This is the eighth year in a row I have used H&R Block software and I plan on doing so again next year. This is so easy to use, accurate, has great explanations, why would I try anything else? I’m on a subscription, so I get it automatically every year. I simply import last year’s return, import W2’s and other documents from this year, answer a few questions and I’m done. I submit the return electronically, it is always accepted by the IRS, and a short time later my refund is electronically deposited to my bank account. Done and done! See you again next year, and thank you for a great product,
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Kira, Social Media Team, April 3, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Filer xyz
from Casper WY
Verified Purchase:Yes
Overall a good product but have never tried the competition in the same category. Interview is a good premise but bounces around to where it tends to skip some forms that one needs to address. My procedure would be to go through every possible contingency to ensure that nothing is skipped. Schedule C and self employment eg 1099nec is confusing in that it does not integrate the interviews to separate schedules that might be linked. It's okay to dumb things down as much as possible since the average taxpayer is not a professional. The audit process is okay gives some reassurance. When issues are found though one fixes them presumably but when getting back to the same step again it still flags the same ones when it's clear they've been fixed. Then you have to override and hope the steps were correct. Online help is not there with respect to phone calls or chat. Gave up on that too long a wait and/or trying to understand an agent that has poor English.
It is an inexpensive way to do taxes and does away with paper. During COVID had 2 years in a row where the IRS lost my forms and didn't know it until the start of the next tax season with a letter that claimed my taxes were never filed.
It is an inexpensive way to do taxes and does away with paper. During COVID had 2 years in a row where the IRS lost my forms and didn't know it until the start of the next tax season with a letter that claimed my taxes were never filed.
Pros: Easy to prepare
Cons: Hard to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Andrea, Social Media Team, April 3, 2025
Thank you for taking time to provide feedback! We’d like the opportunity to work with you to address any concerns. Please contact our support team at 1-800-472-5625 or hrblockanswers@hrblock.com at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from DeMotte IN
Verified Purchase:Yes
USED this program for 26 years. Easy to use Never a problem. Smooth and Accurate.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Kira, Social Media Team, April 3, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock