Customer reviews from HRBlock
H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(126,230 Reviews)
Rating breakdown 126,230 reviews
5 Stars
84,701
4 Stars
23,012
3 Stars
7,917
2 Stars
4,232
1 Star
6,368
85%of customers recommend this product.
(
39,263 out of
46,074)
Customer Reviews for H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Posted by: Amp67
from Michigan
Verified Purchase:Yes
The program was decent. However, I was charged twice for the state filing fee because in the process of submitting my forms, the program needed to do an update. After the update, it needed me to reenter my state filing purchase information. I don't know if the federal filing action also consumed 2 of my credits for free filing. Now I have contact someone there to get this straightened out. It is definitely a bug in the system.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
3
Response from HRBlockBy Andrea, Social Media Team, April 2, 2025
Thank you for taking time to provide a rating! We’d like the opportunity to work with you to address any concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: BillandGus
from Custer, SD
Verified Purchase:Yes
Been using for many years and am still happy, and cheaper than turbo tax
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Kira, Social Media Team, April 2, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Nickcla
from San Rafael, CA
Verified Purchase:Yes
The person originally on the call was very nice and spent a lot of time with me. However she and the software people did not solver my problem
Pros: Easy to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Andrea, Social Media Team, April 2, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Dallas, TX
Verified Purchase:Yes
Easy to follow, I haven’t had an audit, the questions and additional information help determine how to answer easily, the software helps to determine the best route…Thanks!
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Andrea, Social Media Team, April 2, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to serve you again soon!
Written by a customer while visiting HRBlock
Posted by: Whizzer
from Louisiana
Verified Purchase:Yes
Everything works fine, with the exception of the State module. This is the 2nd year in a row that I've had to reach out to HRB and have them send me the state module separately to load. I never file my state return electronically, so I don't know if the hang-up is related to not simply buying the state e-file like the program attempts to lead you down the path to do. I always buy the Deluxe + State version.
Pros: Easy to prepare, Maximizes refund
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Andrea, Social Media Team, April 2, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: StephenSch
from New York
Verified Purchase:Yes
Its awesome i have been using it for at least a decade and love it.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Andrea, Social Media Team, April 2, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: nine half
Verified Purchase:Yes
Have been using H&R Block Software for over 25 years. I use it throughout the year to prepare for next year's taxes.
Response from HRBlockBy Andrea, Social Media Team, April 2, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to serve you again soon!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from LA County, California.
Verified Purchase:Yes
I have been using your tax software since before Windows, when it was still called Tax Cut and worked on MS-DOS. I am one happy customer. Keep up the good work.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Andrea, Social Media Team, April 2, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock