Customer reviews from HRBlock
H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(126,230 Reviews)
Rating breakdown 126,230 reviews
5 Stars
84,701
4 Stars
23,012
3 Stars
7,917
2 Stars
4,232
1 Star
6,368
85%of customers recommend this product.
(
39,263 out of
46,074)
Customer Reviews for H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Posted by: MJ99
Verified Purchase:Yes
Software is easy to use and does a good job guiding you through the tax maze. I did encounter a problem after finishing the Federal component and had the option to purchase and download the state module. After entering my credit card information to download the state option, a window popped up indicating a new update to Federal taxes was ready for download, but it entered this endless loop where it wouldn't download the updates. I had to cancel, then tried starting again by entering credit card info for state taxes, but the problem persisted. Long story short, my credit card was charged 4 times for the state module. I finally resolved the issue by restarting my computer.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
3
Response from HRBlockBy Kira, Social Media Team, April 2, 2025
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Southeast North Carolina
Verified Purchase:Yes
I have used H&R Block Tax Software for many, many years, and like it. Sometimes it is confusing, in certain areas, but I think that could well be due to the Tax Laws being confusing, complicated, and at times not making good sense or fairness. However, I would, and likely buy it again. For the most part, it is user-friendly. 😊
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Kira, Social Media Team, April 2, 2025
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: CRAIGML
from New Mexico
Verified Purchase:Yes
Well done, as usual! I've used H&R Block software for 7 years!
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Kira, Social Media Team, April 2, 2025
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: TB99
Verified Purchase:Yes
Everything worked as expected this year. I am glad I chose to stick with this company after they offered a discount due to the server issues they had last year.
Response from HRBlockBy Andrea, Social Media Team, April 2, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Disappointed Overall
from Illinois
Verified Purchase:Yes
I was not happy with it because I was unable to pull up my 2023 information up from my computer despite having the 2023 program on my computer. I had to manually input all my personal information and use the information from my saved PDFs.
Pros: Maximizes refund
Cons: Hard to import documents
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Andrea, Social Media Team, April 2, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from pensacola
Verified Purchase:Yes
I have used H& R Block for over 10 years, great software that provides the same service at a more reasonable price than its competitors.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Kira, Social Media Team, April 2, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Denver CO
Verified Purchase:Yes
I have used the product for years and always have good results.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Andrea, Social Media Team, April 2, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: bill 227
from Chicago IL
Verified Purchase:Yes
H&R Block is very dependable and always answer your call if you have any questions
Pros: Easy to prepare, Maximizes refund, Fast
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Andrea, Social Media Team, April 2, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to serve you again soon!
Written by a customer while visiting HRBlock