Customer reviews from HRBlock
H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(126,066 Reviews)
Rating breakdown 126,066 reviews
5 Stars
84,603
4 Stars
22,980
3 Stars
7,899
2 Stars
4,221
1 Star
6,363
85%of customers recommend this product.
(
39,163 out of
45,959)
Customer Reviews for H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Posted by: Beth P
from Lake Forest CA
Verified Purchase:Yes
Longtime user of H&R Block software. Any problems I might have are quickly resolved.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Andrea, Social Media Team, April 2, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to serve you again soon!
Written by a customer while visiting HRBlock
Posted by: lorija
from Tucson
Verified Purchase:Yes
We use this program every year. Makes filing taxes (nearly) painless.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Andrea, Social Media Team, April 2, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: ken2644
from indiana
Verified Purchase:Yes
Does work okay. Just takes a bit to find some of the more specialized items for some tax items. The review at the end picks up on "errors", but it is sometimes hard to figure out what to change. It is also a pain when you want to remove something you checked, like a deduction, but it requires you to go into the process for the form to "remove it", but it doesn't take the check box off. Other than that it works great.
Pros: Maximizes refund
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Kira, Social Media Team, April 2, 2025
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: al 1099
from slc, ut
Verified Purchase:Yes
Please put the 1099R check box for ira/sep on the same page with rest of 1099R, Near box 7 as it appears on most 1099r forms.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Kira, Social Media Team, April 2, 2025
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Mackmin
from Florida
Verified Purchase:Yes
A couple of negatives: I thought I made it clear that I didn’t want my email address sold, but I got spammed big time after using your software as usual. Also it flagged some things for review at the end, but it wasn’t clear what the problem was, and I had trouble getting beyond that point.
Value
3
Response from HRBlockBy Andrea, Social Media Team, April 2, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: dandzd
from Washington State
Verified Purchase:Yes
Have used this for several years and expect to continue. Q&A is mostly easy to follow but if more than basic return info, some questions may be confusing.
I would recommend this to a friend!
Value
5
Response from HRBlockBy Kira, Social Media Team, April 2, 2025
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Smiley47
from Kalispell MT
Verified Purchase:Yes
The platform said needed to have a higher version of Mac but seems I got around it and able to the taxes.
Pros: Easy to prepare
Cons: Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Kira, Social Media Team, April 2, 2025
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
2
Very Poor Error correcting!
on April 1, 2025
Posted by: Dick7788
from Dyer, IN
Everything went very well until I had the program check my completed forms. Then the software made me fill in spaces on my 1099-R forms that were not on my original 1099-R forms that I had received in the mail!!! I had a TERRABLE time trying to find how to make these changes! Now I am worried that I might be audited because of these changes!!!
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Andrea, Social Media Team, April 2, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock