I've been using H & R Block now for a number of years. Its software proved best over others I've used for my Federal retiree annuity. That is to say, it was fast and seamless for my particular situation.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sean, Social Media Team, April 1, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
H:& R Block allows me to do my own taxes and feel comfortable with the results. The instructions are very good so that a novice can complete our taxes. I've been using this tax program for many year since it was called Kiplinger's Tax Cut.
Pros: Maximizes refund
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sean, Social Media Team, April 1, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Have tried on several different sites to get a question answered and not even the irs site got me what I was looking for. I’ve used your software for years
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sean, Social Media Team, April 1, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
I like using the software. I wish it had the option to increase font size with word wrap. If I increase the font size on my own (CTRL +), I have to scroll left and right to read the information because the software screen is small.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sean, Social Media Team, April 1, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
This year the software was excellent. In comparison, last year, I was unable to electronically send my taxes, resulting in submitting hard copies. The price keeps rising, costing significantly more.
Pros: Easy to prepare
I would recommend this to a friend!
Value
2
Response from HRBlockBy Sean, Social Media Team, April 1, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
We have used it many years and like the data transfer function. We trust that the latest rules and laws are followed. Got our return back in less than a week.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sean, Social Media Team, April 1, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Using H&R Block for 10 years now. I particularly like the easy downloads of financial data. One suggestion for improvement. On final review, stock transactions that have been downloaded all have a red triangle with and exclamation point "alert" attached. Each transaction must be reviewed individually to remove this alert. With hundreds of transactions, this could take many hours, and since these are all computer downloaded, I have no real knowledge of the accuracy. I would like to see a "box" that could be checked that acknowledges "These are the transactions reported to me by my financial institution and reported to the IRS" - and would then clear all the alerts associated with those transactions. If the financial institution computer report contains errors, I have no way of knowing - and spending hours "accepting" each transaction does not improve accuracy. I do not like submitting a return with so many alerts and do not have time to clear them all individually.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Kira, Social Media Team, April 1, 2025
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business and thank you for the valuable feedback!
State tax option did not work. It made me pay for it again. Just like last year. Thanks for last year’s refund.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Kira, Social Media Team, April 1, 2025
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!