Customer reviews from HRBlock
H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(126,066 Reviews)
Rating breakdown 126,066 reviews
5 Stars
84,603
4 Stars
22,980
3 Stars
7,899
2 Stars
4,221
1 Star
6,363
85%of customers recommend this product.
(
39,163 out of
45,959)
Customer Reviews for H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Posted by: Aodeh
from Arizona
Verified Purchase:Yes
Did not have access to all the state forms needed. Had to print and file physically.
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Sean, Social Media Team, April 1, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
4
Overall, good but a few glitches that wasted time
on April 1, 2025
Posted by: Bobby44
Verified Purchase:Yes
Overall, a great software package. I was a bit frustrated when the software stated that there was a tax reduction for seniors in Virginia. I wasted some time trying to figure out how to get that reduction. If the software had stated that there is an income limit to acquire the reduction, it would have saved me a lot of time.
Response from HRBlockBy Amy, Social Media Team, April 1, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
I've been using H&R Block tax software for several years and I've always been happy with the results.
Pros: Easy to prepare, Maximizes refund
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sean, Social Media Team, April 1, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: dd198
from New York State
Verified Purchase:Yes
Overall the program is okay but not including Form 8911 to get the tax credit for an EV charger forced me to fill out the form manually, make a lot of overrides and paper file. Grrr!
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Cons: Hard to import documents
I would recommend this to a friend!
Value
3
Response from HRBlockBy Sean, Social Media Team, April 1, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Stroudsburg, PA
Verified Purchase:Yes
I have used H&R Block tax preparation programs for the past decade without problem.
They are easy to use and cover my varied needs successfully
They are easy to use and cover my varied needs successfully
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Amy, Social Media Team, April 1, 2025
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: DudeBuddyGuyMan
from New Hampshire
Verified Purchase:Yes
I already sent feedback, but can answer this again. Overall good, but every year it asks to charge me to efile state only to come back and say it can’t. It also says I need to include extra statements but doesn’t include templates on what the extra stuff is I need to mail to the state. So good but not great.
Value
4
Response from HRBlockBy Amy, Social Media Team, April 1, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: wvmike624
from Nitro WV
Verified Purchase:Yes
Was relatively easy to complete my two returns. I found some navigational features to be hard to find and use.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Amy, Social Media Team, April 1, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Naperville Illinois
Verified Purchase:Yes
I use this software for the past many years, over 10. It is easy to use but I have some suggestions: It does not import things that are pretty much constant such as driver's license, checking account, adjusted gross income from previous year. I wish it would import everything. It is easier to change than to retype. The print function does not allow to uncheck some items. For example, i do not want to print instructions when I do a final print. Also, I wish the price would not be going up this fast
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Amy, Social Media Team, April 1, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock