worst edition yet; poor placement of links and an entiirely confusing section on reporting REDs
Response from HRBlockBy Sean, Social Media Team, March 31, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
I wish I could print just one page—say 1040 without the schedules.
Response from HRBlockBy Amy, Social Media Team, March 31, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Purchased Delux product claiming that I can include foreign account. I have entered 12 account details. At the time of Efile it throws an error that only 5 accounts are allowed. Is it a joke? You better be transperent about limitations of the product. Atleast give me a heads up while I am entering details of my accounts as soon as it passes your limit
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Sean, Social Media Team, March 31, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
I have used HR Block for many years. While it gets the job done it is lacking in the area of user friendly interface for data imput . The biggest improvement would be a opening page with a list of forms in the order that they are called for in the program, so you don't have to search through a stack of forms for the correct one.
Pros: Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
3
Response from HRBlockBy Amy, Social Media Team, March 31, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
I wish there was a way you could click on a field in the return & go back to the input section. It is clumbersome to have to read the helps to find out where you have to go for the input.
Response from HRBlockBy Amy, Social Media Team, March 31, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
I used turbo tax last year , hr block software uploaded information from last years form. When I tried to send the tax form to the irs it asked for security information what my income was for 2023 line 11. The program downloaded this info and rounded out the number. I called hr and they also determined I can’t change this number so I would have to start over and do it manually. So I filed by paper which is a hassle. So not a good experience
Cons: Hard to import documents
Value
3
Response from HRBlockBy Sean, Social Media Team, March 31, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.