Customer reviews from HRBlock
H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(123,981 Reviews)
Rating breakdown 123,981 reviews
5 Stars
83,443
4 Stars
22,461
3 Stars
7,666
2 Stars
4,122
1 Star
6,289
85%of customers recommend this product.
(
37,878 out of
44,505)
Customer Reviews for H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Posted by: Snick12
from Blairsville GA
Verified Purchase:Yes
Would like to see a few more changes with H&R Block.
Pros: Easy to prepare
Cons: Time consuming
Value
4
Response from HRBlockBy Asiya, Social Media Department, March 31, 2025
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Customer Rating
3
Lots of good information and prompts
on March 30, 2025
Posted by: Marvin51
from Swansea ILL
I bought this product online (which was a bit difficult account it wanted me to complete my forms online). Using the product was really easy. It knew what questions to ask and what pointed out what things to look for. Has gotten much better in dealing with Railroad Retirement income. I was confused in trying to figure out my RMD as this was the first year I needed to worry about that. The program referred me to the IRS documents which ultimately helped but sure wish there was more guidance in the program what to do other than go the IRS. It took me some time I wish I had back.
Pros: Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sean, Social Media Team, March 31, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Doboy27
from Jacksonville, Fl
Verified Purchase:Yes
Have been using the tax software for years and am extremely satisfied with how easy it is to navigate.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Amy, Social Media Team, March 31, 2025
Thank you for leaving a review, and for providing positive feedback. We're glad you had a great experience at H&R Block and look forward to seeing you again soon!
Written by a customer while visiting HRBlock
Posted by: MW10954
from Florida
Verified Purchase:Yes
Like the software except student loan interest deduction got adjusted without any explanation of income phaseout. Had to figure out the reason myself.
Pros: Easy to prepare
I would recommend this to a friend!
Value
3
Response from HRBlockBy Asiya, Social Media Department, March 31, 2025
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Bentriderken
from Cincinnati Ohio
Verified Purchase:Yes
Generally good and met my needs. My main criticism is that I still couldn't paste any information into it. That was particularly annoying when trying to enter strong passwords. Same problem as last year.
Pros: Easy to prepare
Cons: Hard to import documents
Value
5
Response from HRBlockBy Social Media Dept-Abbie, March 31, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: Tanned2000
Verified Purchase:Yes
I have used it for several years and am very happy with it.
Response from HRBlockBy Amy, Social Media Team, March 31, 2025
Thank you for leaving a review, and for providing positive feedback. We're glad you had a great experience at H&R Block and look forward to seeing you again soon!
Written by a customer while visiting HRBlock
Posted by: Ltcj
Verified Purchase:Yes
Had a difficult time finding software at a good price. Some confusing areas of dividends and sale of stocks. Don't like having to pay to file my state. Like the interview method of input.
Response from HRBlockBy Social Media Dept-Abbie, March 31, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Allentown, Pa
Verified Purchase:Yes
I've used HR BLOCK for many years. Its always been a great help for me to get my Tax Return done and I'll continue to use it.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Amy, Social Media Team, March 31, 2025
Thank you for leaving a review, and for providing positive feedback. We're glad you had a great experience at H&R Block and look forward to seeing you again soon!
Written by a customer while visiting HRBlock