Customer reviews from HRBlock
H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(124,164 Reviews)
Rating breakdown 124,164 reviews
5 Stars
83,546
4 Stars
22,507
3 Stars
7,693
2 Stars
4,124
1 Star
6,294
85%of customers recommend this product.
(
37,993 out of
44,633)
Customer Reviews for H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Posted by: Rayrod
Verified Purchase:Yes
4th year with H&R Block. Just follow the instructions (have your data on hand), and it's smooth sailing!
Response from HRBlockBy Kira, Social Media Team, March 31, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Average WV tax payer
from West Virginia
Verified Purchase:Yes
I am very disappointed in HR block this year, due to use a West Virginia form to get a tax credit, the software would not file electronically and had to mail my State in separately this was a major inconvenience for me and another family member. I checked and various competitors allow for electronic submittal of state with the use of the form (MV=1 Motor vehicle property tax adjustment (West Virginia))
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Kira, Social Media Team, April 1, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Ang87
Verified Purchase:Yes
Taxes this year were not complicated. This site was easy to use.
Pros: Easy to prepare, Maximizes refund
Cons: Hard to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Asiya, Social Media Department, March 30, 2025
Thank you for taking the time to leave a review! We're so glad to hear that you had a great experience. Your feedback is important to us, and we appreciate your business. Thank you for sharing your positive feedback with us!
Written by a customer while visiting HRBlock
Posted by: Char29
from NC
Verified Purchase:Yes
I've been using HRB tax software for 3 plus years and enjoy the ease of use.
Pros: Easy to prepare, Easy to import documents
Value
4
Response from HRBlockBy Asiya, Social Media Department, March 31, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Isom
from Indiana
Verified Purchase:Yes
Your program makes a complicated project much eaiser.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, March 30, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Lebanon, PA
Verified Purchase:Yes
The Deluxe package had everything I needed and using it was very smooth, a great package for the price.
It would be even better if there were a Linux version!
It would be even better if there were a Linux version!
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, March 31, 2025
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Lin35
Verified Purchase:Yes
Have used this product for last 4 years and very happy with it.
Easy to understand. Quick and easy to use.
Easy to understand. Quick and easy to use.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Amy, Social Media Team, March 31, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Mh34732
from Kc, Mo
Verified Purchase:Yes
I dont like the single download/install. Nees to reinstall windows and will loose the software.
Value
2
Response from HRBlockBy Amy, Social Media Team, March 31, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock