Customer reviews from HRBlock
H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(125,373 Reviews)
Rating breakdown 125,373 reviews
5 Stars
84,236
4 Stars
22,812
3 Stars
7,809
2 Stars
4,182
1 Star
6,334
85%of customers recommend this product.
(
38,741 out of
45,467)
Customer Reviews for H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Customer Rating
4
Needs revision in the area regarding investments
on March 30, 2025
Posted by: Taxman4
from Mississippi
Verified Purchase:Yes
Overall the software was ok. But the part regarding required minimum distributions from an IRA were confusing. The terms used were not user friendly. And if you misunderstand the questions and answered them incorrectly, the program would apply a penalty.
Pros: Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Dept-Abbie, March 31, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: Neva1703
Verified Purchase:Yes
Convenient to self-prepare taxes, but becomes more and more expensive each year. I find help topics ( help links) to be very limited and not providing enough information so in many cases the one needs to search other sources and study IRS brochures to figure out the answers. Also the State filing has become unreasonably expensive and makes me returning back to paper filing format.
Value
3
Response from HRBlockBy Social Media Dept-Abbie, March 31, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: rwfi
from GA
Verified Purchase:Yes
Overall, good. Not as user friendly as TurboTax but I left TurboTax this year because of their ridiculous rules that "all" information goes through and "into" their website. More examples of directions within the help drop downs would be beneficial. Took me a long time to understand how QCDs were handled but after third start-over I finally got itand it worked well. Had some confusion with having to scroll up and down to see where to click in order to progress because pages were not wholly displayed on my MacBook Pro.
Pros: Easy to import documents, Fast
Cons: Hard to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Social Media Dept-Abbie, March 31, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Dayton Oh
Verified Purchase:Yes
I have used HRB tax software for many years. It has continually improved. I am very happy with the results.
Pros: Easy to prepare
I would recommend this to a friend!
Value
3
Response from HRBlockBy Asiya, Social Media Department, March 31, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Fenton MI
Verified Purchase:Yes
Good program I've used it for multiple years only tax program I've used accurate and easy
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Tra, Social Media Department, April 1, 2025
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Al1954
from Plainview, MN
Verified Purchase:Yes
Simple to use and can easily get done with in a few hours.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Tra, Social Media Department, April 1, 2025
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: GVStan
from Timnath, CO and Scottsdale, AZ
Verified Purchase:Yes
I purchased two different state software packages this year as I am now a part time resident in two states. I wish there was more linkage that seems simple. For example it would be good to ask me if the federal income that was not earned in AZ should be my income in CO and then fill it in.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Social Media Dept-Abbie, March 31, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: BigTman
from Wilmington NC
Verified Purchase:Yes
I have using your tax software for a couple decades now. I just feel the price should be going down since the software has not changed a lot.
Pros: Easy to prepare
I would recommend this to a friend!
Value
3
Response from HRBlockBy Social Media Dept-Abbie, March 31, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock