Customer reviews from HRBlock
H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(126,066 Reviews)
Rating breakdown 126,066 reviews
5 Stars
84,603
4 Stars
22,980
3 Stars
7,899
2 Stars
4,221
1 Star
6,363
85%of customers recommend this product.
(
39,163 out of
45,959)
Customer Reviews for H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Posted by: Kelly212
from Nampa, Id
Verified Purchase:Yes
It was easy to navigate and had tab to obtain more info.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, March 31, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: TomLR
from MS
Verified Purchase:Yes
Easy to use. Have used for many years and will continue to use.
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, March 31, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Beany 1961
from Minneapolis
Verified Purchase:Yes
The program takes you step by step through your return. You don’t have to do it one sitting which is very helpful, plus the thorough review process helps avoid mistakes.
Pros: Easy to prepare, Maximizes refund
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, March 31, 2025
Thank you for taking the time to leave a review! We're so glad to hear that you had a great experience. Your feedback is important to us, and we appreciate your business. Thank you for sharing your positive feedback with us!
Written by a customer while visiting HRBlock
Posted by: Petunia7
Verified Purchase:Yes
The user had to agree to share information with companies outside the USA. Some questions weren’t obvious, and the FAQs and other information didn’t clarify the issue. TurboTax filed in more fields. I didn’t know that the cost of e-filing the state form wasn’t included—it was 2/3 the price of the program; if I had known that, I would not have paid extra for the state income tax return—my state provides e-filing online, no charge. The “convenience fee” for charging an underpayment was adding insult to injury. I printed out the state tax return and mailed with my check, my cost only postage and envelope.
Response from HRBlockBy Kira, Social Media Team, April 1, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from State College, PA
Verified Purchase:Yes
I was a little disappointed with the program this year. I had to enter more information than I usually do. It did not pull as much information from last years submission. It didn't even pull my home address information. Not sure if the IRS changed things that caused that. Also my activation code made it look like I had the Deluxe version but the package I purchased was for the Basic version. I was afraid to try to use the State file part. I felt I would have to pay extra for it.
Cons: Hard to import documents
I would recommend this to a friend!
Value
2
Response from HRBlockBy Social Media Dept-Abbie, March 31, 2025
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: Hal453
Verified Purchase:Yes
I have used H&R Block Deluxe + State for many years. It’s a great product and I plan to continue using it next year.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, March 31, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
Meh, you should have waited until you fix my problem to ask for my opinion.
Cons: Time consuming, Hard to prepare
Value
2
Response from HRBlockBy Social Media Dept-Abbie, March 31, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: benkell298
from Chillicothe, Ohio
Verified Purchase:Yes
I have used your software for several years now. It has been very usable with good helps. It does seem that filing taxes gets more involved every year. This year the investment forms for 1098-B seem to cause some confusion. I imported the forms from Edward Jones, but not all of the data was transferred into the form. Your software does give warnings about this. And I under stand that this has two sides to the problem. You and Edward Jones. So hopefully I found the needed information in the notes of my forms.
As I have asked for the last few years, Please convert your program to also run on Linux computers. I don't want to run Windows at all. Your program is the only thing I use Windows for, (Windows 8.1). I do not want to buy a newer system just for your program! If someone else creates a Tax program for Linux I will for sure stop buying your software.
Pros: Easy to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Social Media Dept-Abbie, March 31, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock