Customer reviews from HRBlock
H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(125,695 Reviews)
Rating breakdown 125,695 reviews
5 Stars
84,416
4 Stars
22,888
3 Stars
7,847
2 Stars
4,197
1 Star
6,347
85%of customers recommend this product.
(
38,942 out of
45,698)
Customer Reviews for H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Posted by: Anonymous
Verified Purchase:Yes
I have used HRBlock for more than 20 years and I feel that it is the best product on the market.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Value
5
Response from HRBlockBy Eva, Social Media Team, March 29, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Misty64
from Merritt Island FL
Verified Purchase:Yes
I have used H&R Block in the past, always reliable and accurate.
Pros: Easy to prepare, Maximizes refund
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, March 29, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: nisiprius
from VA.
Verified Purchase:Yes
Works OK. I would like to see the actual form at anytime with the option of skipping the sections that do not apply. Also when I wanted to send my State return, Virginia was not available. I had to mail my return as well.
Pros: Easy to prepare
Cons: Time consuming
Value
3
Response from HRBlockBy Social Media Dept-Abbie, March 31, 2025
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from South Carolina
Verified Purchase:Yes
Have been using this product for years and been extremely satisfied in the past. However this year (tax year 2024) I needed to delete a Schedule C that I had incorrectly added. The program would not let me delete the form. Finally wound up re-entering ALL the date and saving under a different name. Three hours wasted on a simple deletion. Otherwise a great program.
I would recommend this to a friend!
Value
3
Response from HRBlockBy Social Media Dept-Abbie, March 31, 2025
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Clayton, CA
Verified Purchase:Yes
As usual, very easy to use. I got my Federal and State returns very quickly.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Asiya, Social Media Department, March 31, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: GK25
from Chicago, il
Verified Purchase:Yes
Finished my taxes already. The program was easy to use.
Cons: Time consuming, Doesn't maximize refund, Hard to prepare, Hard to import documents
Value
5
Response from HRBlockBy Asiya, Social Media Department, March 29, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Idaho
Verified Purchase:Yes
The only issue is that the summary page listing what to mail with your Idaho state tax return is not correct. It needs to list you also need to send your W2 and other income forms with your return. I have had received notice my return was incomplete the last 2 years since I followed your instructions and did not include them.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, March 31, 2025
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Delia78
from Wisconsin
Verified Purchase:Yes
The software is a bit cumbersome to work with. I really wish you could hit a review button and see what the actual tax forms look like after you enter data. I couldn’t get the PDF option to work so I had to keep printing and printing until I felt the forms were complete.
Pros: Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Eva, Social Media Team, March 29, 2025
Thank you for taking time to provide a rating! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock