Customer reviews from HRBlock
H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(126,066 Reviews)
Rating breakdown 126,066 reviews
5 Stars
84,603
4 Stars
22,980
3 Stars
7,899
2 Stars
4,221
1 Star
6,363
85%of customers recommend this product.
(
39,163 out of
45,959)
Customer Reviews for H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Customer Rating
4
Easy to use with a problem that needs correction.
on March 28, 2025
Posted by: Playing with a full feck
Verified Purchase:Yes
I purchased TurboTax and had problems with it and was unable to get helpful customer support. I bought H & R Block it worked well with one exception. The software prepared an Ohio School District Tax form which Ohio did not except when the returns were filed online. My local Ohio school district does NOT have an income tax. The form was not needed and, of course, was not accepted. You emailed me to file by paper! This is an error which should be corrected.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Asiya, Social Media Department, March 29, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: GBL55
from Beaverton,OR
Verified Purchase:Yes
I use H&R Block software every year. Walks me through all facets of the applicable tax areas relevant to my situation, so I am comfortable with my return. Autoloading of data from the previous year and downloading data from my financial firms makes inputting data easy, I just have to review. The Accuracy check gives me confidence my return is good to go.
Pros: Easy to prepare, Maximizes refund, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, March 29, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: 1Sgt JDG
Verified Purchase:Yes
I have used H &R Block since before you changed your name to H & R. That should say it all.
Response from HRBlockBy Asiya, Social Media Department, March 29, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Year 14
Verified Purchase:Yes
I believe this is our 14th year using this software, very happy with the step by step questions and answers.
Response from HRBlockBy Asiya, Social Media Department, March 29, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Customer Rating
4
Good except for one section
on March 29, 2025
Posted by: ThorKen
from Mesa, AZ
Had a problem with form 3695, but got it resolved after several hours
Pros: Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, March 29, 2025
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Walt951
from Riverside
Verified Purchase:Yes
Easy to follow prompts. Uploads prior year tax data for you which simplifies and accelerates the process. I rated 4 stars only because I was charged twice to upload my state taxes!
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, March 29, 2025
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Southern California
Verified Purchase:Yes
This is my third year. The program does make it very easy to do taxes.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, March 29, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Virginia
Verified Purchase:Yes
Have been using H & R Block software for years and continue to find it reliable and easy to use. Can’t beat it!
Pros: Easy to prepare, Easy to import documents
Value
5
Response from HRBlockBy Eva, Social Media Team, March 29, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock