Customer reviews from HRBlock
H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(126,230 Reviews)
Rating breakdown 126,230 reviews
5 Stars
84,701
4 Stars
23,012
3 Stars
7,917
2 Stars
4,232
1 Star
6,368
85%of customers recommend this product.
(
39,263 out of
46,074)
Customer Reviews for H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Posted by: Anonymous
from Ny
Verified Purchase:Yes
I have been using this software for over 10 years and quite happy with it though I would now like to know what my income is but also specifically where it comes from example dividends from company A generated so much income and so much interest.
Pros: Easy to import documents
Value
4
Response from HRBlockBy Asiya, Social Media Department, March 29, 2025
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: eb1207
from Rockaway, NJ
Verified Purchase:Yes
I have been using HRB software for my taxes for years. It is always great, easy to use and its ability to remember last year is a time saver.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Team, March 29, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Buffalo, NY
Verified Purchase:Yes
I have used this product for many years. The only confusing part was that this year we were filing a final tax return for a deceased person. The program kept printing out that it had to be mailed in. However it did allow us to efile and it was accepted by the IRS. Just a little confusing, and since it was a "deceased" tax return, I wasn't sure if it could be efiled or not.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Dept-Abbie, March 31, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: NamNick
from Falls Church Virginia
Verified Purchase:Yes
Your software was good, however, you should tell people they need an IRS PIN on First Screen. I was completely confused when I kept getting error messages that IRS would not recogize the PIN because your software has another page for a PIN that says next to it "any number." Took me some research to know I had to got to IRS site and find the PIN.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
3
Response from HRBlockBy Eva, Social Media Team, March 29, 2025
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
Using software on a imac desktop which I used the same software in 2023. It didn't bring all the data over from last years file. Had to re-enter manually previous balances
Cons: Hard to import documents
Value
3
Response from HRBlockBy Eva, Social Media Team, March 29, 2025
Thank you for taking time to provide a rating! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Center valley, PA
Verified Purchase:Yes
We trust this software, even though at times it seems to assume more user knowledge than we have. Yes, you can click on the tell-me-more features, but this software would be more user friendly if it broke down/simplified items even more.
Pros: Maximizes refund, Fast
Cons: Hard to prepare
Value
4
Response from HRBlockBy Asiya, Social Media Department, March 29, 2025
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Chicago Illinois
Verified Purchase:Yes
Have used the sofrware for 10 years - its awesome and easy to use for anyone!
Pros: Easy to prepare, Maximizes refund
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, March 29, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Findlay, ohio
Verified Purchase:Yes
easy to use and confidence in completing yearly taxes
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, March 29, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock