Customer reviews from HRBlock
H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(123,791 Reviews)
Rating breakdown 123,791 reviews
5 Stars
83,333
4 Stars
22,416
3 Stars
7,650
2 Stars
4,113
1 Star
6,279
85%of customers recommend this product.
(
37,762 out of
44,372)
Customer Reviews for H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Posted by: Same old same old
from NJ
Verified Purchase:Yes
Product stagnates. No improvements. Still no ability to handle K-1s and now the next year's 1040-ES forms are no longer available.
Pros: Easy to import documents
Cons: Time consuming
Value
2
Response from HRBlockBy Eva, Social Media Team, March 28, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: JOSHMARK
from Colorado
Verified Purchase:Yes
Some of the questions are confusing. I had to google the meaning
Pros: Easy to import documents
Cons: Time consuming
No, I would not recommend this to a friend.
Value
4
Response from HRBlockBy Eva, Social Media Team, March 28, 2025
Thank you for taking time to provide a rating! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Tia992000
Verified Purchase:Yes
Mostly simple to follow. Easy electronic return. Love that it has help feature. A couple of the explanations I felt could have been better, but I also could have called and asked. Overall a good product. Second year using
Pros: Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, March 29, 2025
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from New York, NY
Verified Purchase:Yes
I found one very annoying problem with the New York state program. This has caused the state to reject my return until it was revised. This has been there for years but I found no way to feed it back to you.
The problem has to do with mailing address and permanent address in New York. The program tells us not to fill the permenent address if it's the same as the mailing address. But in the tax return, the space is left blank. So the state reject it until I correct it.
Pros: Easy to prepare
Value
4
Response from HRBlockBy Abbie, Social Media Department, March 31, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Dan 2024
from CT
Verified Purchase:Yes
Easy to use. Bringing in data from last year really speeds up the process. Makes tax time not painful at all.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Team, March 28, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
Step by step process is very easy. And you can always get help when needed. Have been using this program for many years and never had an issue
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, March 31, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: guitarjoe72
from Southwest, MO
Verified Purchase:Yes
Good questions that help you along the way at every step in preparing your taxes.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Team, March 28, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Hugo, MN
Verified Purchase:Yes
Have been using HR Block tax software for many years. It has a few shortcomings, but is easy to use and reasonably priced.
Pros: Easy to prepare
Cons: Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Dept-Abbie, March 31, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock