Customer reviews from HRBlock
H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(123,791 Reviews)
Rating breakdown 123,791 reviews
5 Stars
83,333
4 Stars
22,416
3 Stars
7,650
2 Stars
4,113
1 Star
6,279
85%of customers recommend this product.
(
37,762 out of
44,372)
Customer Reviews for H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Posted by: Anonymous
from Wisconsin
Verified Purchase:Yes
Not hard to use but some repetitiveness. Much easier to do than Turbo Tax or some others.
Pros: Easy to prepare, Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
2
Response from HRBlockBy Asiya, Social Media Department, March 29, 2025
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Spokane Washington
Verified Purchase:Yes
This program is automatically sent to me each year, which is awesome.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Team, March 28, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Flirida
Verified Purchase:Yes
So easy to use. Guides you through all the required steps.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Team, March 28, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Morgan2020
from Illinois
Verified Purchase:Yes
Two much non-essential information is asked for. For example, the government doesn’t need my IRA account number so why are we storing it in this program for the tax form.
Cons: Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
4
Response from HRBlockBy Asiya, Social Media Department, March 29, 2025
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Cincinnati, OH
Verified Purchase:Yes
I have used HRB Deluxe for several years. It works fine for most types of incomes and deductions, including relatively complex stock transactions and relatively simple businesses.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Team, March 28, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
3
Need Improvement
on March 27, 2025
Posted by: Sunshine123456
from Texas
I imported all tax documents from brokerage houses. On Vanguard, the tax software did not pick up the description of securities correctly. It prompted me (the user) to make the corrections. This happened for at least two years in a roll.
Pros: Easy to import documents
Cons: Time consuming
Value
4
Response from HRBlockBy Eva, Social Media Team, March 28, 2025
Thank you for taking time to provide a rating! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: ED357
Verified Purchase:Yes
Annoying flaws, RMD issues not properly addressed, especially "correction period". Needs total revision!
Cons: Time consuming, Hard to prepare
Value
1
Response from HRBlockBy Eva, Social Media Team, March 28, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Tbread
from Goodyear, Arizona
Verified Purchase:Yes
Not quite as easy as I expected. Return initially rejected, I had to make a minor correction and resubmit. I was forced to call for assistance in order to resubmit because instructions were clear as mud. Call center assistant was able to walk me through resubmission process.
Pros: Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Asiya, Social Media Department, March 29, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock