I have used H&R Block software for a number of years and am pleased with the product affordability, ease of use, thoroughness and dedicated support.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Team, March 28, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
3
State eFile should be a included as well
on March 27, 2025
Posted by: ZZZp
It seems to me one State eFile should be included in the tax software package
Pros: Easy to prepare
No, I would not recommend this to a friend.
Value
4
Response from HRBlockBy Eva, Social Media Team, March 28, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
I significant losses due to hurricane damage this year. I was very easy to fill out the information for IRS Form 4684 in the software.
Pros: Easy to prepare
Value
5
Response from HRBlockBy Tra, Social Media Department, March 27, 2025
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business, and thank you for the valuable feedback!
I think it sucks that your business model is to keep taxes complicated so you can sell a software to make it less complicated. Also, if I am paying to have my taxes filed with you, why do I have to pay an additional fee for you to file my state taxes? If your whole product is filing taxes, you should file all my taxes.
Response from HRBlockBy Sean, Social Media Team, March 27, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
I bought this product back in December 2024. I updated to the most current version. I successfully submitted my federal taxes. My state taxes were incorrectly calculated due to Line 41 Social Security benefit adjustment. I needed to use another software to submit my state taxes. I am lucky I noticed the calculation error. I would have overpaid taxes to the state of Connecticut.
Pros: Easy to prepare
No, I would not recommend this to a friend.
Value
5
Response from HRBlockBy Eva, Social Media Team, March 28, 2025
Thank you for taking time to provide a rating! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.