I purchase the program every year. It is convenient and not too difficult to use. The importation of financial is a real time saver. One import thing to know is that if you reimport your financial data you will get an extra copy - make sure you delete these.
Cons: Time consuming, Doesn't maximize refund, Hard to prepare, Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, March 27, 2025
Thank you for your positive feedback! We're happy to hear that you had a great experience at H&R Block. Your feedback motivates us to continue delivering excellent service, and we can't wait to see you again soon!
I’ve been using this tax software for decades and the last two years they made it really difficult to print out your tax return. I don’t know why I just can’t select my printer like every other app I’ve ever used.
Response from HRBlockBy Joy, Social Media Department, March 27, 2025
Thank you for your positive feedback! We're happy to hear that you had a great experience at H&R Block. Your feedback motivates us to continue delivering excellent service, and we can't wait to see you again soon!
I was much less impressed with this years program than the one I used for the last few years. It was harder to navigate and my state form didn't allow me to avoid paying social security income which my state dropped on January 1 of 2024. I did not get the return I should have gotten.
Cons: Time consuming, Doesn't maximize refund
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Joy, Social Media Department, March 27, 2025
Thank you for bringing your experience to our attention. We're disappointed to learn that we didn't meet your expectations during your recent visit. Ensuring customer satisfaction is our top priority, and we're eager to address any issues you encountered. Please contact our support team at 1-800-472-5625 so we can assist you further.
Software easy to use. Just follow the interview and answer the questions.....
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, March 27, 2025
Thank you for your positive feedback! We're happy to hear that you had a great experience at H&R Block. Your feedback motivates us to continue delivering excellent service, and we can't wait to see you again soon!
I Accuracy check failed, which caused my return to be rejected.
Cons: Hard to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Joy, Social Media Department, March 27, 2025
Thank you for your positive feedback! We're thrilled to hear that you had a great experience. Your feedback is greatly appreciated, and we're thankful for your business. We hope to see you again soon at H&R Block!
Text is small and hard to read, when you enlarge it, you lose the navigation button on the bottom of the frame.
Response from HRBlockBy Joy, Social Media Department, March 27, 2025
Thank you for your positive feedback! We're thrilled to hear that you had a great experience. Your feedback is greatly appreciated, and we're thankful for your business. We hope to see you again soon at H&R Block!