Customer reviews from HRBlock
H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(123,500 Reviews)
Rating breakdown 123,500 reviews
5 Stars
83,154
4 Stars
22,344
3 Stars
7,623
2 Stars
4,105
1 Star
6,274
85%of customers recommend this product.
(
37,582 out of
44,169)
Customer Reviews for H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Posted by: none 111111
Verified Purchase:Yes
Ver difficult to navigate. I wanted to go back to a previous screen ( like change the amount paid) and couldn't get there. Fortunately did after another final review.
Tried to change QCD, couldn't find.
Tried to change QCD, couldn't find.
Pros: Easy to import documents
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Response from HRBlockBy Kira, Social Media Team, March 26, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Lap54
from Upstate NY
Verified Purchase:Yes
Have always used H&R Block tax program and never disappointed.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sean, Social Media Team, March 26, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Houston, Tx
Verified Purchase:Yes
I have been using H&R Block Deluxe for several years. It’s so easy and I feel confident that everything was reported correctly
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sean, Social Media Team, March 26, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Feg1
from Chesapeake VA
Verified Purchase:Yes
I have used your services for many years and always felt under your control for the best options I have towards resiable fileing to my income and life style. My fileing has been completed throughout the years solely on your terms. I'm hoping you have made the best decisions. Wish I could have more step by step participation.....
Pros: Easy to import documents
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Andrea, Social Media Team, March 26, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Naperville, Illinois
Verified Purchase:Yes
I find it hard to preview just my forms as they will be printed and sent to the IRS. The forms view peviews all the worksheets, etc. which are "cluttered".
Value
3
Response from HRBlockBy Kira, Social Media Team, March 26, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Jeffersonville,IN
Verified Purchase:Yes
It was difficult for me to save the final files like I wanted to do.
I use federal for filing and the state for mailing. It is to expensive to file the state on line when you owe them.
Do you think something could be done about that in the future.
Several years ago I was able to save the final files much easier then today.
I use federal for filing and the state for mailing. It is to expensive to file the state on line when you owe them.
Do you think something could be done about that in the future.
Several years ago I was able to save the final files much easier then today.
Pros: Easy to import documents
Cons: Doesn't maximize refund
I would recommend this to a friend!
Value
4
Response from HRBlockBy Asiya, Social Media Department, March 27, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Scouty Boy
from Buffalo
Verified Purchase:Yes
I have been a satisfied loyal customer for several years now.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Chris-Social Media Department, March 26, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
3
download vs. online, i would pick online version.
on March 25, 2025
Posted by: jay t 69
from nj
Verified Purchase:Yes
i bought the software of download version on the first time (have been using the online version) and tried it out. i believe the online version was better and convenient.
Pros: Easy to prepare
Cons: Time consuming, Doesn't maximize refund
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Kira, Social Media Team, March 26, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
Written by a customer while visiting HRBlock