Customer reviews from HRBlock
H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(123,380 Reviews)
Rating breakdown 123,380 reviews
5 Stars
83,084
4 Stars
22,317
3 Stars
7,608
2 Stars
4,099
1 Star
6,272
85%of customers recommend this product.
(
37,513 out of
44,091)
Customer Reviews for H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Posted by: JayD2
from Ct
Verified Purchase:Yes
Not happy with online and phone in help with the HSA section.
Cons: Hard to prepare
I would recommend this to a friend!
Value
3
Response from HRBlockBy Andrea, Social Media Team, March 25, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Ray48
from Latham, NY
Verified Purchase:Yes
I created my return and submitted it. It was accepted by the IRS. However, when I reopened the .t24 file I received an error message saying, "File invalid or damaged internal format" . It then said to update the program which I did, but it still will not open my t24 file. Therfore I do not know how I will have a file to access in order to complete my next year's return.
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Andrea, Social Media Team, March 25, 2025
Thank you for taking time to provide a rating! We’d like the opportunity to work with you to address any concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
good product! can be a little confusing clearing items in the accuracy review!
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
2
Response from HRBlockBy Andrea, Social Media Team, March 25, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Just Al
from Central Illinois
Verified Purchase:Yes
The program works pretty well. The only issue that I had was during the review phase I kept getting an error on the W-2 portion. It kept saying that line 3 was a larger amount than line 1. No matter how many times I re-entered the same amount in both lines, I kept getting the same error. I finally had to reduce line 3 by 1 dollar to clear the issue. Other than that the software for 2024 worked as well as previous years.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sean, Social Media Team, March 25, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
Been using this product for many years and find it easy to use and have never had a problem.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sean, Social Media Team, March 25, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Bearsden
Verified Purchase:Yes
Bought a while ago when it was on sale. Sales an download process was easy.
Response from HRBlockBy Sean, Social Media Team, March 25, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Ron1942
from Valley ala
Verified Purchase:Yes
I've used this program for several years . It continues to impress me .
Pros: Easy to prepare
Cons: Time consuming
Value
5
Response from HRBlockBy Sean, Social Media Team, March 25, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Southern Hoboken near the speedball tracks.
Verified Purchase:Yes
Any software that uses a vendor with a domain name of bazaarvoice gets a low score for the sheer stupidity in not realizing the name is at best slightly trashy and too close to bizarrevoice to think of peasants mingling and trying to steal from street vendors because they are so poor they are willing to eat human flesh if there is some catsup in packets for free.
Cons: Time consuming, Doesn't maximize refund, Hard to import documents
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Sean, Social Media Team, March 25, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock