Customer reviews from HRBlock
H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(123,380 Reviews)
Rating breakdown 123,380 reviews
5 Stars
83,084
4 Stars
22,317
3 Stars
7,608
2 Stars
4,099
1 Star
6,272
85%of customers recommend this product.
(
37,513 out of
44,091)
Customer Reviews for H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Posted by: J__C
from oregon
Verified Purchase:Yes
Flawed. Demanding inaccurate information to file. Box 10 1098 is a box that can contain different data not average mortgage balance and is frequently empty. Most 1098s do not contain average mortgage balance at all. I volunteer doing taxes for AARP and have seen more than 100 1098s. Form 8895 which receives 199A values (box 5 of 1099-Div) says this is not fully supported. How do you expect the user to know what is proper without any addition guidance!
Cons: Time consuming
Value
2
Response from HRBlockBy Joy, Social Media Department, March 24, 2025
Thank you for your positive feedback! We're thrilled to hear that you had a great experience. Your feedback is greatly appreciated, and we're thankful for your business. We hope to see you again soon at H&R Block!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from SC
Verified Purchase:Yes
I bought this at a discounted price. I have been using H&R Block Deluxe for many years now. It is always easy to use.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Joy, Social Media Department, March 24, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: William321
Verified Purchase:Yes
I’ve been using H&R Block software for years. It’s the best tax software on the market.
Response from HRBlockBy Joy, Social Media Department, March 24, 2025
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: SPierce
Verified Purchase:Yes
I've used this software for several years and it's just the best.
Response from HRBlockBy Kira, Social Media Team, March 24, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5
Easy even with changes.......
on March 24, 2025
Posted by: Robert828
from Charlotte, NC
My status changed this year with no W-2 form to use. I thought it would be confusing, but the H & R Block program made it as easy as it's always been. Great!!
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Kira, Social Media Team, March 24, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: JMS DE
Verified Purchase:Yes
I buy this tax program every year about 3 months before taxes are due so I can take my time preparing taxes. I love it because it is very thorough with asking questions & calculating correctly.
Response from HRBlockBy Kira, Social Media Team, March 24, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: XYZ456
from Evesham township , NJ
Verified Purchase:Yes
Tax software was good. However, in two instances when it came to filing my state taxes the software refused and told me to file paper. First was because my spouse died within the tax year and second was because there was a small K-1 associated from the estate. I would have expected the software to be able to handle these situations. It may force me to seek other options next year.
Pros: Easy to prepare
No, I would not recommend this to a friend.
Value
4
Response from HRBlockBy Andrea, Social Media Team, March 25, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Washington State
Verified Purchase:Yes
In general software is 4 stars. Sold my house this year and frustrated with some details of the software in that area.
Pros: Easy to import documents
Cons: Time consuming, Hard to prepare
Value
4
Response from HRBlockBy Kira, Social Media Team, March 24, 2025
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock