Customer reviews from HRBlock
H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4 out of 5
4.4
(123,500 Reviews)
Open Ratings Snapshot
Rating breakdown 123,500 reviews
5 Stars
83,154
4 Stars
22,344
3 Stars
7,623
2 Stars
4,105
1 Star
6,274
85%of customers recommend this product. 
(
37,582 out of 44,169
)
Best Buy Privacy Policy
Customer Reviews for H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Customer Rating
5 out of 5
5
Easy to Use
on March 24, 2025
Posted by: Anonymous
from Chicago, IL
Verified Purchase:Yes
This is the second year I've used this software and I found it easy to use although I'd like to see the additional state charge eliminated.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy JoySocial Media DepartmentMarch 24, 2025
Thank you for your positive feedback! We're thrilled to hear that you had a great experience. Your feedback is greatly appreciated, and we're thankful for your business. We hope to see you again soon at H&R Block!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Long-time user
on March 24, 2025
Posted by: ckdavis
Verified Purchase:Yes
I've used for many years. It is easy to use and accurate.
Response from HRBlockBy KiraSocial Media TeamMarch 24, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Trusted and Reliable
on March 24, 2025
Posted by: Jimbob747
Verified Purchase:Yes
I've been using H&R Block tax software for a long time and have become familiar with it. Makes doing my taxes a snap! Just don't change the interface! 😊
Response from HRBlockBy KiraSocial Media TeamMarch 24, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
3 out of 5
3
Meh...
on March 24, 2025
Posted by: Fr3d
Verified Purchase:Yes
I found myself answering the same questions over and over which was annoying and time consuming. When I reviewed numbers, which were correct, they were still flagged for review. Price is lower than Intuit but is price worth it?
Cons: Time consuming
Response from HRBlockBy AbbieSocial Media DepartmentMarch 24, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Always Excellent
on March 24, 2025
Posted by: Anonymous
from Chester, VA
Verified Purchase:Yes
I have used H&R Block Federal and State Tax software for many years. My experience has always been positive. The software is well worth the price in terms of time saved and the ease of use.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Value
5 out of 5
5
Response from HRBlockBy JoySocial Media DepartmentMarch 24, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
More questions, More answers, No problems!
on March 24, 2025
Posted by: KCSchatzi
from Kansas City, MO
Verified Purchase:Yes
H&R Block gets it done, again.
I was worried about my taxes because I had so many forms from different sources and multiple w2's to work through along with mortgage interest, health bills and other things that may have required itemizations. Even year to year, I can see the improvement in the worksheets and explanations of deductions, so I got everything I am owed and didn't pay extra charges I hear other companies are charging. I have a better handle on my taxes this year, despite more complex issues.
I give this software and H&R Block all the credit, but I'm keeping the return all to myself.
Pros: Easy to prepare, Maximizes refund
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy JoySocial Media DepartmentMarch 24, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
3 out of 5
3
Usable But Not User Friendly
on March 24, 2025
Posted by: Hobby
from Atlanta, GA
Verified Purchase:Yes
Although I was able to successfully complete a relatively simple tax return, I was frustrated with how hard it was to locate and correct an estimated tax entry. Somehow, I had missed the correct point in the process initially. Instead of being able to simply search for "estimated tax" entry, I found it extremely difficult to locate the correct location. Rather than it being a simple, quick fix, it became a frustrating nightmare until I finally stumbled upon the correct location for the entry.
Cons: Hard to prepare
I would recommend this to a friend!
Value
2 out of 5
2
Response from HRBlockBy AbbieSocial Media DepartmentMarch 24, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Good buy
on March 24, 2025
Posted by: Anonymous
from New York
Verified Purchase:Yes
The only tax program used for more than15 years. It's clear ,concise and extremely user friendly.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Value
5 out of 5
5
Response from HRBlockBy JoySocial Media DepartmentMarch 24, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
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