I am extremely happy with the entire ease of the process
Cons: Time consuming, Doesn't maximize refund, Hard to prepare, Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, March 24, 2025
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Great program and easy to use. Took less than one hour to complete my returns (Federal & State). Easy to download and install. Have been using the program for many years. I will continue to use the HR Block program yearly. I don't even consider other tax program options.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, March 24, 2025
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
HR Block software is the one I use. Have never had an issue with the IRS when filing with HR Block software.
Pros: Easy to prepare, Maximizes refund, Fast
Value
5
Response from HRBlockBy Joy, Social Media Department, March 24, 2025
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
It works as designed. I wish that maybe it would give more information/definitions, in simple English, on certain terms/concepts.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, March 24, 2025
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
I've used H&R Block for several years now. It is easy to use and does a good job. My recommendation is that tax software should be revamped. It should allow users to input information by form type; the software should then ask for other information; ask clarifying questions and then produce a draft return to review.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, March 24, 2025
Thank you for your positive feedback! We're happy to hear that you had a great experience at H&R Block. Your feedback motivates us to continue delivering excellent service, and we can't wait to see you again soon!
i have been using this program for sever al years and very happy with it
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, March 24, 2025
Thank you for your positive feedback! We're happy to hear that you had a great experience at H&R Block. Your feedback motivates us to continue delivering excellent service, and we can't wait to see you again soon!
Senior citizens should not be charged for this service. I did not owe any taxes and was not getting a refund. But I had to pay anyway. Will not use this service again.
Pros: Fast
No, I would not recommend this to a friend.
Response from HRBlockBy Andrea, Social Media Team, March 25, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Have been using for over 5 years and as usual,NO PROBLEMS.
Response from HRBlockBy Joy, Social Media Department, March 24, 2025
Thank you for your positive feedback! We're happy to hear that you had a great experience at H&R Block. Your feedback motivates us to continue delivering excellent service, and we can't wait to see you again soon!