Customer reviews from HRBlock
H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(123,500 Reviews)
Rating breakdown 123,500 reviews
5 Stars
83,154
4 Stars
22,344
3 Stars
7,623
2 Stars
4,105
1 Star
6,274
85%of customers recommend this product.
(
37,582 out of
44,169)
Customer Reviews for H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Customer Rating
5
Easy to find and fill in everything with confiden.
on March 24, 2025
Posted by: bobsAGNP
from Butte, MT
Verified Purchase:Yes
Once the system allowed me to fill in the responses it was easy. The IRS accepted my filings quickly.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, March 24, 2025
Hi, thank you for leaving a review! We're glad to hear that you had a positive experience with H&R Block. Your satisfaction is important to us, and we're grateful for your feedback. We look forward to your next visit!
Written by a customer while visiting HRBlock
Posted by: EC99
Verified Purchase:Yes
The software was easy to use and cover all aspects of my reporting needs.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, March 24, 2025
Hi, thank you for leaving a review! We're glad to hear that you had a positive experience with H&R Block. Your satisfaction is important to us, and we're grateful for your feedback. We look forward to your next visit!
Written by a customer while visiting HRBlock
Posted by: Jodiad
Verified Purchase:Yes
I was using a different tax software but it didn’t guide me too well. Yours did (and the price was better).
Response from HRBlockBy Joy, Social Media Department, March 24, 2025
Hi, thank you for leaving a review! We're glad to hear that you had a positive experience with H&R Block. Your satisfaction is important to us, and we're grateful for your feedback. We look forward to your next visit!
Written by a customer while visiting HRBlock
Posted by: Jf nickname
from Wisc
Verified Purchase:Yes
Easy to use! I found the questions and explanations were very helpful.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, March 24, 2025
Hi, thank you for leaving a review! We're happy to hear that you had a great experience. Your satisfaction is our goal, and we're grateful for your business. Thank you for your valuable feedback, and we look forward to serving you again in the future!
Written by a customer while visiting HRBlock
Posted by: GatorScott
from Florida
Verified Purchase:Yes
Overall I was pleased with the software; however, the assistance with Form 2210 and Schedule AI needs improvement. There was very little automated assistance to properly enter the needed data.
Pros: Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, March 24, 2025
Hi, thank you for taking the time to rate your experience with us! We're thrilled to see that you had a fantastic visit. Your high rating means a lot to us, and we're grateful for your business. We look forward to serving you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Forest Park, IL
Verified Purchase:Yes
My go to for personal tax preparation. The links for detailed explanations is always helpful.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, March 24, 2025
Hi, thank you for taking the time to rate your experience with us! We're thrilled to see that you had a fantastic visit. Your high rating means a lot to us, and we're grateful for your business. We look forward to serving you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from New Jersey
Verified Purchase:Yes
Software is easy to understand and very thorough for basic to sligthly complicated tax returns.
Pros: Easy to prepare, Maximizes refund, Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
3
Response from HRBlockBy Joy, Social Media Department, March 24, 2025
Hi, thank you for taking the time to rate your experience with us! We're thrilled to see that you had a fantastic visit. Your high rating means a lot to us, and we're grateful for your business. We look forward to serving you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
Online filing of Massachusetts state income taxes fails for me every year.
I can successfully calculate my Massachusetts income tax forms but the state's website consistently rejects them. This has been happening for at least the last five years.
The Massachusetts rejection notification points to no specific errors. I end up filing by mail. This is extremely frustrating and annoying.
Pros: Easy to import documents
Cons: Time consuming
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Abbie, Social Media Department, March 24, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock