The program is easy to understand and to use. I make Income Tax Preparation and Filing very easy.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Asiya, Social Media Department, March 23, 2025
Thank you for taking the time to leave a review! We're so glad to hear that you had a great experience. Your feedback is important to us, and we appreciate your business. Thank you for sharing your positive feedback with us!
I've been using this software for 40 years. I like the interview style and the fill in the data forms. As my financial situation changed over the years my taxes have become more complex. H&R Block has been able to handle everything I needed.
My one issue is after the review, the software didn't suggest or allow me to correct the red flags. This prevented me from submitting my state taxes electronically.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, March 24, 2025
Hi, thank you for taking the time to leave a review! We're delighted to hear that you had a positive experience with H&R Block. Your feedback is greatly appreciated, and we're thrilled that you enjoyed your visit. We look forward to welcoming you back soon!
The software is very good at walking me through all the necessary steps for completing my taxes.
Response from HRBlockBy Joy, Social Media Department, March 24, 2025
Thank you for your kind words! We're thrilled to hear that you had a great experience at H&R Block. Your satisfaction is our top priority, and we're grateful for your feedback. We look forward to serving you again in the future!
Excellent layout, clear approach. Been using it for 7 years. I would give it a higher rati g if it was easier to read. I have weak eyesight and it is not easy to read on my 24" monitor. Please put an accessibility feature in!
Pros: Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, March 24, 2025
Thank you for bringing your experience to our attention. We're disappointed to learn that we didn't meet your expectations during your recent visit. Ensuring customer satisfaction is our top priority, and we're eager to address any issues you encountered. Please contact our support team at 1-800-472-5625 so we can assist you further.
I would really appreciate if I could use `cmd+f` to find text inside the application instead of opening the help center.
Pros: Easy to import documents
Cons: Hard to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, March 24, 2025
Hi, thank you for taking the time to leave a review! We're delighted to hear that you had a positive experience with H&R Block. Your feedback is greatly appreciated, and we're thrilled that you enjoyed your visit. We look forward to welcoming you back soon!
Product does what it says. My problem occurs because forms do not arrive when I start so I tend to skip around. The software, designed to have everything in front of you at the start, does not easily navigate back to earlier topics. This means finding the spot for entering a late arriving 1099 or K1 becomes a tedious search. Also, one issue I face is entry of state estimated payments. Because I know I will use Federal standard deduction, I skip through this topic. Much later, when I am doing the state return, I realize they are missing and need to do entries in the Federal return - this makes logical sense but getting back to this point is an issue. Can't this be simplified?
I would recommend this to a friend!
Value
3
Response from HRBlockBy Joy, Social Media Department, March 24, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
I have used this product for several years. It is very user friendly.
Pros: Easy to prepare, Easy to import documents, Fast
Value
5
Response from HRBlockBy Joy, Social Media Department, March 24, 2025
Thank you for your kind words! We're thrilled to hear that you had a great experience at H&R Block. Your satisfaction is our top priority, and we're grateful for your feedback. We look forward to serving you again in the future!
I HAVE USED H&R BLOCK SOFTWARE FOR MANY YEARS, AND HAVE NEVER BEEN DISAPPOINTED.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, March 24, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!