Customer reviews from HRBlock
H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(124,488 Reviews)
Rating breakdown 124,488 reviews
5 Stars
83,730
4 Stars
22,593
3 Stars
7,724
2 Stars
4,138
1 Star
6,303
85%of customers recommend this product.
(
38,192 out of
44,853)
Customer Reviews for H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Posted by: Ricky193
from Rome, GA
Verified Purchase:Yes
I use H & R Block software every year to do my taxes. It has done simple to complex returns over the years.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, March 23, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Mildly unhappy
Verified Purchase:Yes
I’ve been successful with this software in the past. But, this was my first year, taking an RMD and the software led me somewhere that I probably shouldn’t have gone. The deluxe seems more like a basic version now. It used to take you through the different areas Question and answer. now it just has a bunch of bullet points and you need to select if one applies to you.
Cons: Hard to prepare
No, I would not recommend this to a friend.
Response from HRBlockBy Joy, Social Media Department, March 23, 2025
Hi, thank you for sharing your feedback with us. We're truly sorry to hear that your experience fell short of expectations. At H&R Block, we're committed to delivering exceptional service, and we regret that we missed the mark this time. Please reach out to our support team at 1-800-472-5625 so we can better understand your concerns and make things right.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from St Louis, MO
Verified Purchase:Yes
Good price and very easy to use. I've used this software for 5+ years and would definitely recommend.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, March 23, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Ray41
from New Hampshite
Verified Purchase:Yes
I have used the program in the past and found it fairly easy to use. This year I had to file a partial residency state tax. I had a slight problem figuring how I would file e-file or mail since the program didn't have one of the forms I needed which I had to get from the state. Since it wasn't provided by H&R it wasn't clear how I would include that form if I e-filed so I used the mail in option.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Joy, Social Media Department, March 23, 2025
Thank you for your positive feedback! We're thrilled to hear that you had a great experience. Your feedback is greatly appreciated, and we're thankful for your business. We hope to see you again soon at H&R Block!
Written by a customer while visiting HRBlock
Posted by: DuckSoup
from South Carolina
Verified Purchase:Yes
Been using H&R for my taxes for several years. Works great and very intuitive!
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Value
5
Response from HRBlockBy Asiya, Social Media Department, March 23, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Jaxfla
Verified Purchase:Yes
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Response from HRBlockBy Joy, Social Media Department, March 23, 2025
Thank you for your positive feedback! We're thrilled to hear that you had a great experience. Your feedback is greatly appreciated, and we're thankful for your business. We hope to see you again soon at H&R Block!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Savannah GA
Verified Purchase:Yes
I have used H&R Block (and Taxcut before that) for many years it's a solid application, easy to use. I have been very satisfied with the results. I do feel that the program could be stronger in handling partnership K1's and stock options.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, March 23, 2025
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: HSjr
from Wake Forest, NC
Verified Purchase:Yes
For the most part it was a good performance, but it had a couple of hiccups which took some effort to get the program past the problem. One was with the importing of one of the 1099 forms (dividend I think), where one (or more) of the forms got filled in with several zeroes and the entries needed to be blank in order for the program not to detect them as errors. The other problem I encountered had to do with the entry of property taxes paid to another state. Here again the program got cofused, I think it was looking for income tax not real estate taxes, although during the questioning it did not make it clear what it was looking for. To fix this, again entries in forms needed zeroes to be blanked out. It took some guess work and time to figure this out. Other than that I had no complaints the program worked well.
Pros: Easy to prepare, Fast
Cons: Hard to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Joy, Social Media Department, March 23, 2025
Thank you for your positive feedback! We're thrilled to hear that you had a great experience. Your feedback is greatly appreciated, and we're thankful for your business. We hope to see you again soon at H&R Block!
Written by a customer while visiting HRBlock