Customer reviews from HRBlock
H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(123,244 Reviews)
Rating breakdown 123,244 reviews
5 Stars
83,013
4 Stars
22,286
3 Stars
7,593
2 Stars
4,089
1 Star
6,263
85%of customers recommend this product.
(
37,439 out of
44,003)
Customer Reviews for H&R Block Tax Software Deluxe 2024 - Windows, Mac OS [Digital]
Posted by: Anonymous
from Indianapolis, IN
Verified Purchase:Yes
Have used this software for several years, and appreciate it more each year. Helps me keep up with increasing complex taxes very year.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, March 22, 2025
Thank you for providing a rating for your recent visit! We're delighted to see that you had a positive experience. Your high rating motivates us to continue delivering excellent service. We appreciate your business and hope to see you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Mike DA
from Tigard OR
Verified Purchase:Yes
Generally ok to good. This is my first year with H&R. Going back to change or review somethings can be awkward. I did get my refunds promptly.
Value
4
Response from HRBlockBy Asiya, Social Media Department, March 22, 2025
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: 12_34
Verified Purchase:Yes
Confusing if you have RMD. I had to pull up and read the form to get it right.
Response from HRBlockBy Joy, Social Media Department, March 22, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Lancaster , PA
Verified Purchase:Yes
This is the first time I had to do taxes for both NJ and PA. I found the program quite confusing and unnecessary complicated. For example, at some point I was asked for income that was not received in each state. And then at a later stage I was asked for income that was received in each state. Eventually I got through it, but it was not easy.
Federal program was OK.
Federal program was OK.
Pros: Easy to import documents
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
4
Response from HRBlockBy Joy, Social Media Department, March 22, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Taxpro53590
from Wisconsin
Verified Purchase:Yes
Not happy that I have to pay to file state form. State allows free filing.
Response from HRBlockBy Joy, Social Media Department, March 22, 2025
Thank you for taking the time to express your concerns about the cost of our services. We understand that affordability is crucial, and we aim to offer competitive pricing while delivering top-notch service. Your feedback is valuable in helping us assess and adjust our pricing structure to better meet the needs of our customers. If you have any further questions or would like to discuss pricing, please contact us at 1-800-472-5625. We're committed to finding solutions that work for you.
Written by a customer while visiting HRBlock
Posted by: TAB5
from CA
Verified Purchase:Yes
I use the H&R Block Software every year to fill out and electronically file my Federal and State Taxes. The programs make the process easy. It is also easy to import data from the previous year's taxes return so you have to input less information from scratch.
I would recommend this to a friend!
Response from HRBlockBy Joy, Social Media Department, March 22, 2025
Hi, thank you for sharing your positive experience with us! We're thrilled to hear that you had a great visit. Your feedback is greatly appreciated, and we're grateful for your business. We look forward to serving you again soon!
Written by a customer while visiting HRBlock
Posted by: FromA2Z
from New York area
Verified Purchase:Yes
Fairly easy to use it.
Perhaps more references to particular deductions would be helpful
Perhaps more references to particular deductions would be helpful
Pros: Easy to prepare
Cons: Doesn't maximize refund
I would recommend this to a friend!
Value
4
Response from HRBlockBy Asiya, Social Media Department, March 22, 2025
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Tony tiger
from Sparta,Mi.
Verified Purchase:Yes
My wife picked the download program up and we completed our taxes. The download got confusing in the start-up but we finally got it installed. After that things went ok.
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, March 22, 2025
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock