Quality of software is decent. But any bugs are impossible to report. Called they didn't call back. Multiple different bugs 2 years in a row.
Pros: Easy to import documents
Cons: Time consuming
No, I would not recommend this to a friend.
Value
4
Response from HRBlockBy Corrina, Social Media Team, March 21, 2025
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
I've switched from other software that I'd used the previous year, mainly due to price. I was pleasantly surprised with the H&R Block product. It was easy to use and I liked the ability to open the forms without losing where I was in the program. It imported my 1099 data well.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Eva, Social Media Team, March 21, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Product works fine, but omits a needed feature. Purchased Federal and State version and software calculates both returns, but wants to charge a separate fee to submit the state electronically. Should be able to submit both types of returns electronically without an additional charge.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
3
Response from HRBlockBy Corrina, Social Media Team, March 21, 2025
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
The software does everything well. My complaint is in its accessibility. As a blind user, I find it virtually impossible to navigate without a sighted person guiding me.
Response from HRBlockBy Eva, Social Media Team, March 21, 2025
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.